Chile Job Openings

Diageo

Customer Collaboration Chile

FULL TIME

November 29, 2024

Job Description :
Customer Collaboration Role Profile
Purpose of de Role

  • Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.
  • Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.
  • Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels.
  • Proactive interventions with multifunctional teams.
  • Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.
  • Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.
Key Responsibilities
  • Support Commercial team co-leading S&OP process with our distributors in Traditional Trade (Sell Out, Sell In and Stock in trade)
  • Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.
  • Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.
  • Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels and proactive interventions with multifunctional teams.
  • Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.
  • Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.
Key Functions
  • Implement, maintain, and improve customer collaboration agenda. Including:
    • Inventory management.
    • Physical availability.
    • Sales Forecast Accuracy / BIAS according to Plan targets.
  • Provide Sales scenario management according, market trends, commercial initiatives, internal and external factors.
  • Physical availability management and improvement
  • Proactively reporting with commercial teams either to maintain or improve Sell Out trends.
  • Responsible for Sales Forecast Accuracy within Integrated Business Plan monthly meetings.
  • Cost to serve Reduction based on Sell Out analysis, Economic Order Quantity, Order entry frequency modifications, safety stocks modifications according market demand and relevant events.
Qualifications and Experience Required
  • Bachelor degree in Operations, Supply Chain or related field.
  • 3+ years of experience in supply chain roles in CPG companies.
  • English and Spanish required.
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, escalate tactfully, manage time, and prioritize
  • Masters excel, power point and other MS Office tools (MS Project)
Capabilities Required
  • Analytical thinking
  • Deeply understanding of the Supply Chain
  • Commercial sense
  • Partner management
  • Excellent written and verbal communication skills
  • Excel functions management and sophisticated formula programming.
  • Data base management.
  • English business level.
Worker Type :
Regular
Primary Location:
Santiago
Additional Locations :
Job Posting Start Date :
2024-10-29
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