We are currently seeking a highly motivated individual to fill the role of Night Shift Foreman for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Service Manager and have a strong work ethic and “can do attitude”.
We Offer:

• Competitive annual salary
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Shift premiums
• Fitness reimbursement program
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

• Red Seal Truck and Trailer license or post-secondary diploma in logistics or business would be considered an asset.
• Experience in heavy equipment industry.
• Truck and trailer experience would be considered an asset.
• Experience working with OEM warranty process.
• Demonstrated ability to energize, empower and engage team to get results.
• Ability to deal with conflict and adversity when leading teams through change.
• Exceptional communication skills, Interpersonal and negotiation skills
• Must be team oriented and an independent self-starter.

• Work closely with shop supervisor on work distribution for the truck and trailer technicians
• Assist service advisors with preparing & updating work schedules
• Provide back up support for the Service Advisor
• Close repair orders
• Provide updates to customers
• Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring
• Review all returned and/or rejected warranty claims and prepare repair orders for resubmission.
• Monitor claims for accuracy/ completeness
• Flag the appropriate technicians for the hours earned on the operations performed
• Return improperly completed repair orders to the author for correction and/or completion as necessary
• Updating technicians on warranty coverage
• Assist with the implementation of Elite Certification and Continuous Improvement initiatives.

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.