We are currently seeking a highly motivated individual to fill the role of Night Shift Dispatcher for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Foreman and have a strong work ethic and “can do attitude”.
We Offer:

• Competitive annual salary
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Shift premiums
• Fitness reimbursement program
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

• Successful completion of an undergraduate degree in Logistics/Supply chain or Technical/Mechanical, would be considered an asset.
• Mechanical aptitude is required.
• Understanding manufacturer warranty policies and procedures would be considered an asset.
• Must exude energy and passion for superior customer service and building and retaining customer loyalty.
• Must be detail oriented.
• Strong customer service skills.
• Computer skills (experience with Microsoft Excel is a must)

• Work closely with shop supervisor on work distribution for the truck and trailer technicians
• Assist service advisors with preparing & updating work schedules
• Provide back up support for the Service Advisor
• Ensure quality / correct information is included in each work order
• Looking up SRT's and assigning the right Technician to jobs
• Cross reference with special instructions pertaining to job requirements/details
• Confirm warranty requirements are fulfilled and updated accordingly
• Close repair orders
• Assist with preparation of time sheets
• Monitor claims for accuracy/completeness
• Flag the appropriate technicians for the hours earned on the operations performed
• Return improperly completed repair orders to the author for correction and/or completion as necessary

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.