EXAMPLES OF THE ROLE'S RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO:


1. Facilitating and overseeing all administrative tasks related to the Newcomer Program:

• Overseeing administrative tasks related to the program such as drafting communications, scheduling of placements, coordinating program requirements amongst departments, managing program documents include translation requirements and data entry as required.
• Recruiting participants, ensuring that required documentation is acquired prior to commencing the program.
• Arranging language services with partners for participants who require assessment and language building opportunities.
• Working with the Agency Relations team to ensure wraparound supports are provided to participants as needed removing barriers to participating in the program.
• Securing bus passes for participants requiring assistance with transportation needs.
• Working with the People and Culture team to ensure participants are set up properly in the HRIS system for payroll purposes.
• Liaising with appropriate departments regarding placement start and end dates, ensuring all onboarding and offboarding tasks are completed.

2. Developing and executing the Newcomer Program:

• Liaising with relevant partners to design program to meet outcomes and agreed upon KPIs, including work placement duties, skill sessions, career fairs, and other outreach opportunities such as language supports or other wrap around services.
• Networking with various employers to ensure successful career fair opportunities for participants.
• Building weekly task assignment schedule to build general labour skills within operations department.
• Designing assessments for program participants to determine skills and abilities pre and post placement.
• Developing onboarding and offboarding for program participants including exit interview, evaluation and survey on food usage.
• Implementing program and ensuring its successful and effective functioning.
• Reviewing and adjusting program requirements as needed to meet needs of participants and The Food Bank.

3. Designing and implementing evaluation tools to measure and monitor the success of the Newcomer Program:

• Designing evaluation methods to measure the success of program outcomes and KPIs.
• Monitoring data to determine the success of program-related KPI metrics.
• Developing and providing reports related to KPI metrics.
• Completing Regional reports.

4. Training and supervising Newcomer Program participants:

• Working with various roles at The Food Bank to determine work activities appropriate for the program based on operational needs.
• Participating in various work activities assigned to program participants to become a subject matter expert, including but not limited to general labour activities within The Food Bank's warehouse distribution centre.
• Providing training to participants to ensure they can accurately and effectively perform tasks and duties.
• Supervising participants for the duration of their placement.
• Escalating participant-related issues to the Director of People, Culture, and Administration.

4. Performing other duties and tasks as required.


Location and Hours


Reporting Structure and Working Relationships


Qualifications


Required Work Capacities (Skills and Abilities)