Position Summary
The Network Administrator installs, configures, and maintains a stable computing platform to support business operations.

Values & Alignment

• You are a problem solver – when Operations presents you with a challenge you don’t get stumped; instead, the wheels in your mind start turning to generate solutions!
• You are excited about bringing Technology to Operations to achieve more together.
• You are an excellent communicator and are comfortable speaking with everyone from warehouse operations up to senior management.
• Complacency drives you crazy! You don’t believe in “getting comfortable”. You constantly look to grow yourself, your team’s capabilities, and Fraser Direct’s standard of operations.

Key Responsibilities

Network Administration

• Installing and configuring: Setting up hardware routers, switches, servers, as well as configuring network and server operating systems.
• Maintaining: Keeping servers and networks running smoothly, including monthly patching and troubleshooting issues.
• Monitoring: Developing the automated environment to detect and anticipate problems.
• Security: Implementing security measures, recommending upgrades, and working with business to prevent data breaches.
• User support: Providing technical support to users as required. Training employees on how to use the network VPN, and granting access approvals. Document and process tickets.
• Documentation: Writing technical documentation for network systems and applications.
• Disaster recovery: Implementing and managing disaster recovery and backup procedures.

Backup Desktop Support

• Provide support to the user community when the primary desktop support administrator is away.

Other

• Other duties or projects as assigned.

Current Environment

• 6 Proxmox Hosts with 30+ virtual Servers.
• Windows Server 2008-2022, Ubuntu Linux
• Zabbix central monitoring platform
• Computer rooms located in Milton & Guelph
• Sonic Wall FW & VPN
• Cisco & Ubiquity Switches
• Ubiquity & Engenius Wi Fi Access Points
• Key Applications: High Jump WMS, Sage X3, Zendesk, M365, Share Point, In Tune

Qualities Essential for Success
Required Skills

• Proven technical expertise with a similar environment.
• Effective organization, planning, and priority management abilities to meet timelines.
• Flexibility to adapt to changing priorities, workload demands, and service protocols in a dynamic environment.
• A high level of professionalism, remaining calm and composed under pressure.
• Strong teamwork and collaboration skills to work effectively across company functions, including operations and business development.
• Excellent verbal and written communication skills, with the ability to articulate information clearly to a range of external and internal company audiences.

Please note: This position requires full-time, on-site availability. Applicants must have unrestricted work authorization in Canada.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

We encourage you to connect with us if you require accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). All reasonable efforts will be made to provide such accommodations.

By applying to this job, you will be assessed against our “Deliver the Promise” standards to ensure we provide our clients with consistent and exceptional service and cultivate a culture of excellence. Offers of employment are conditional upon satisfactory reference and background checks.

Thank you to all interested applicants. Candidates who possess the best fit of experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.