• Review incoming project requests, assess requirements, and prepare tickets in Asana for resourcing
• Act as a liaison between requestors and the Content & Creative teams by gathering missing details from requestors as needed to ensure the creative teams have all the information required to deliver high-quality work.
• Help refine and implement processes that drive efficiencies and improve team workflows.
• Assist with the adoption and optimization of Asana for project management and reporting.
• Help monitor the day-to-day of our Digital Asset Management System and support easy and consistent search and delivery of assets.
• Proactively identify areas for improvement within workflows and tools, suggesting solutions to elevate efficiency and creativity.
• Help document new processes and maintain systems as they are implemented .
• Monitor sub-department Slack channels to address inquiries and ensure questions are directed to the appropriate team members.

• 2 - 3 years of project coordination, creative operations, or related fields.
• A knack for and personal enjoyment of monitoring progress, keeping projects on track, and maintaining order and efficiency behind the scenes
• Familiarity with project management tools, specifically Asana, and experience managing tasks, timelines, and resources within similar systems.
• Proactive problem-solver with a “can-do” attitude, able to adapt quickly to changes and challenges.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication and collaboration abilities to work across teams and ensure alignment.
• Understanding of creative production cycles, including briefing, review cycles, and asset delivery.
• Strong internist and/or experience with Digital Asset Management (DAM) systems for organizing and managing creative assets.

• Familiarity with creative tools like Adobe Creative Suite to understand file types and asset requirements (even at a basic level)
• Past experience working in a Saas company, especially within a Marketing or Creative team context.