Brazil Job Openings
Tiffany & Co.
Store Head - Goiânia
São Paulo
November 27, 2024
Your role in the Tiffany Legacy.
Reporting to the Brazil Managing Director , you will be responsible for ensuring the store exceeds sales plan and profitability targets. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing outstanding client service. Your team sees you as a dynamic, attentive, and inspiring leader and mentor.
Responsibilities include, but are not limited to:
- Lead, develop, and train the team elevating and hiring talent to ensure a winning team and create a best in class service & selling organization;
- Build relationships with internal and external clients elevating in store experience consistently delivering memorable moments;
- Model and uphold Tiffany & Co. client service standards;
- Ensure exceptional operational support to drive sales and service;
- Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend;
- Become an expert on product and sales training modules; Recruit and onboard new starters.
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To be the next Store Manager to join our team, you must have:
- A minimum five years of store management experience within a luxury retail environment;
- Proficiency in English;
- A keen eye and interest in style with a passion for people;
- Exceptional interpersonal and communication skills as you work with a diverse client base;
- Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy;
- You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays;
- Proven track record in sales generation, managing the achievement of sales results;
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in marke;
- Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
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