São Paulo, Brazil
WHO WE ARE
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, Whats App, and Telegram.
Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.
With 250+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.
WHО WE'RE LOOKING FOR
Manychat is seeking a Social Media Manager in Sao Paulo to drive our online presence with strategic vision and hands-on execution. This role demands a creative and organized individual who can develop impactful campaigns while managing daily operational tasks like video creation and editing. The ideal candidate will possess an in-depth understanding of the social media landscape, coupled with a keen sense for emerging trends and cultural dynamics. Experience as a Content Creator is a major plus, as we aim to transform our social media channels to match and exceed the innovation and engagement levels of leading accounts in the industry.
WHAT YOU'LL DO

• Strategy Development: Create and implement data-driven social media strategies to grow engagement and brand awareness across all of our social channels including Instagram, Tik Tok, and You Tube
• Performance Analytics: Define channel KPIs and measurement methods, and deliver comprehensive reports, showcasing the impact and progress of our social media efforts.
• Content Creation: Plan, develop and maintain a dynamic content calendar for the platforms above, ensuring a consistent flow of engaging and impactful posts across all platforms.
• Community Management: Monitor, engage, and grow our audience across all social media platforms.
• Collaboration: Partner with multiple teams, including product strategy, content creation, strategic partnerships, events, and analytics, to ensure a unified brand message across all social media channels and aligned initiatives with overarching company objectives.
• Tool Integration: Utilize automation tools like Manychat to optimize interactions and campaigns (experience with Manychat is a plus, but a desire to learn is highly valued).

TO BE SUCCESSFUL IN THIS ROLE
You'll need:

• Proven success as a Social Media Manager or similar role.
• Proficiency in video editing tools and social media management platforms.
• Proven experience making data-driven strategic decisions coupled with a hands-on approach developing and executing robust content calendars.
• Familiarity with automation tools, including Manychat. If you haven't used our platform, please sign up for the free trail and try it out.
• Demonstrated understanding of emerging trends in social media and automation.
• To demonstrate how you have previously been able to multitask and manage deadlines in a fast-paced environment.
• Fluency in English (spoken and written) is mandatory. (To be considered for this position you must submit your resume in English)
• Availability for occasional business travel.

WHAT WE OFFER
We care about your growth, well-being, and comfort

• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Generous time-off policy to balance your work and life.
• Hybrid work format.

Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.