Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact.

How you will contribute

You will:

• Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partners
• Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
• Development, coach, delegate and lead a team that can drive the business agenda and give them the opportunity to grow in the organization
• Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaboration
• Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Experience in CS&L function, ideally with excellent knowledge of OTC management and processes, customer supply chain management
• Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
• SAP, information systems, process design, standard operating procedures
• Experience leading and developing a team
• Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
• Great interpersonal, teamwork and communication skills
• Able to influence, negotiate and apply commercial acumen

Job specific requirements:

• Role focused on developing business processes, elaborating strategies to meet global needs, adjusting the processes to the respective Latin American countries.
• Experience working on projects with S4 and knowledge of order to builder and order management.
• Advanced English is required for this position, for candidates from Brazil, a good level of Spanish is also required.
• SAP systems knowledge is required at business process level, not technical.
• The position has 90% remote flexibility, but there will be times when travel or office attendance is required.

No Relocation support available
Business Unit Summary


Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)
Network Management
Customer Service & Logistics