Belgium Job Openings
Medi-Market
Team Lead, Demand Planning and Forecasting
Nivelles
FULL TIME
November 29, 2024
Team Lead, Demand Planning and Forecasting
About Medi-Market
MEDI-MARKET GROUP is a Belgian company active in the health and wellness sector. The group operates a chain of parapharmacies (Medi-Market Parapharmacies) and a chain of pharmacies (Pharmacies by Medi-Market Group). These two brands include 100 retail outlets (ranging from 400 to 1,000 m²), 7 health and wellness centers located in Belgium and Luxembourg, as well as two e-commerce platforms (
https://pharmacy-medi-market.be/pharmacie
;
www.medi-market.be
) accessible across Europe. The group, experiencing strong growth, pursues an omnichannel strategy and has ambitious goals for brand awareness and customer loyalty. Additionally, it recently acquired a chain of parapharmacies in Italy.
Job Summary
As the Team Lead of Demand Planning and Forecasting, you will guide a team of demand planners to accurately forecast product demand across our retail channels. This role includes managing demand planning, operational ordering, and collaborating closely with warehouse and procurement teams to optimize inventory levels. You will lead efforts in stock management, focusing on reducing overstock, dead stock, and outdated stock while maintaining product availability. Additionally, you’ll act as the key user and project lead for implementing advanced forecasting tools, coordinating with procurement, supply, and sales functions to enhance planning capabilities.
Key Responsibilities:
-
Demand Forecasting:
-
Lead and oversee the demand planning process for [product categories], ensuring forecasts align with business goals and seasonal trends.
-
Develop, manage, and continuously improve statistical forecasting models to enhance forecast accuracy.
-
Collaborate with sales and marketing teams to integrate promotional forecasts and anticipate market shifts.
-
Operational Ordering:
-
Oversee the operational ordering process, ensuring timely order placement with suppliers to align with demand forecasts.
-
Work with procurement and supplier management teams to address ordering needs and maintain strong supplier relationships.
-
Ensure order volumes meet demand while minimizing excess inventory and associated costs.
-
Warehouse & Stock Coordination:
-
Liaise with warehouse teams to improve delivery schedules, optimize reception, and streamline inventory management processes.
-
Collaborate with procurement on stock management initiatives to address overstock, dead stock, and outdated stock.
-
Implement strategies to balance stock levels for optimal product availability and cost-effectiveness.
-
Project Leadership for Tool Implementation:
-
Serve as the key user and project lead for implementing new-generation forecasting and planning tools within the team.
-
Engage closely with cross-functional stakeholders in procurement, supply, and sales to ensure alignment and effective adoption of the new tools.
-
Oversee the project lifecycle, from requirements gathering and testing to training and go-live, providing ongoing support and optimization post-implementation.
-
Team Leadership:
-
Manage, coach, and develop a team of demand planners, setting clear goals and fostering a culture of continuous improvement.
-
Conduct regular team meetings to review forecasts, highlight risks, and discuss mitigation strategies.
-
Drive collaboration within the team and cross-functionally to support alignment on demand, ordering, and stock management plans.
-
Performance Analysis & Reporting:
-
Monitor and report on key performance indicators (KPIs) related to forecast accuracy, demand variability, stock levels, and ordering effectiveness.
-
Perform root-cause analysis on forecast variances and implement corrective actions as needed.
-
Use data-driven insights to recommend and implement process improvements.
Qualifications:
-
Education: Bachelor's degree in Supply Chain Management, Business, Statistics, or a related field. A Master’s degree or relevant certification (e.g., APICS, IBF) is a plus.
-
Experience:
-
5+ years of experience in demand planning, forecasting, or supply chain roles, with at least 2 years in a leadership capacity.
-
Prior experience in a retail or FMCG (fast-moving consumer goods) environment is highly desirable.
-
Demonstrated experience in operational ordering, warehouse collaboration, and stock management is preferred.
-
Technical Skills:
-
Proficiency in demand planning software (e.g., SAP IBP, Oracle Demantra) and advanced Excel skills. Experience with data visualization tools (e.g., Power BI, Tableau) is a plus.
-
Strong understanding of statistical forecasting techniques, operational ordering, and data analysis.
-
Soft Skills:
-
Excellent analytical, problem-solving, and decision-making skills.
-
Proven ability to lead and develop a team in a fast-paced, dynamic environment.
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Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
What We Offer:
-
Competitive salary and benefits package, including performance-based incentives.
-
Opportunities for professional growth and development within a dynamic and supportive environment.
-
A chance to make a meaningful impact in a rapidly growing organization and shape our demand planning and stock management capabilities.
About Us
Medi-Market est un groupe belge en pleine expansion qui a pour ambition et mission de rendre la santé et le bien-être accessible à tous.
Pour mener à bien notre mission, nous cherchons avant tout des collègues ayant un plus dans leur personnalité, expertise et ambition. Quelque soit votre rôle dans l’entreprise, vous participerez activement à cet objectif.
En savoir plus
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