Make your mark for patients

We are looking for a Patient Communities Operations Manager who is dynamic and innovative to join the PE&A Group, based in Brussels, Belgium.


About the role
The primary purpose of the PE&A Project Manager is to drive the defined outcomes to achieve the timely, impactful and fit for purpose execution of the PE&A activities and projects. An expert in UCB internal systems and processes, you will work with the team of external contractors to support the ongoing needs of the PE&A team and support the evolution of UCB processes & systems in line with changing external environment and our stakeholders’ expectations.
As a member of the PE&A LT, you will keep the strategic vision and ambition in check by bringing the operational perspective and proactively offering solutions to resolve the process & system bottlenecks.


Who you’ll work with
Different stakeholders within UCB; Legal, E&BI, Procurement, I2I, Orbit team
Externally; patients and their caregivers, patient advocacy groups, patient influencers


What you’ll do

• Overall responsibility for creation, review coordination and reconciliation of fee-for-service activities with patients and processing of grant / sponsorship requests from patient advocacy groups
• Contracting of patients and patient advocacy groups (other stakeholders as required) to execute PE&A activities, execution of payments.
• Vendor/ Patient organizations and patients’ creation into the UCB system.
• Travel arrangement for patients, patient organizations, and caregivers to attend UCB-organized events.
• Support the evolution of the fit for purpose PE&A processes & related systems
• Coordination of a team of external contractors, ensuring equitable task distribution.

Interested? For this role you’ll need the following education, experience and skills

• Educated to BSc (or equivalent) and hold certification in; Project Management or Qualification (e.g. PMP, APM, Prince 2, Safe/Agile etc).
• At least 2 years of experience in a Project Management Role, Executive Assistant, Medical Operations or related function, ideally within Pharmaceutical Industry.
• Experience of working with global, multi-cultural, diverse teams, with demanding timelines and complex deliverables.
• Experience with working in cross-functional teams focused on the research, development and commercialization of a product, including Regulatory Affairs, Clinical, Safety, Medical Affairs, Manufacturing and Access.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.