• Enables data management from internal sources (e.g. CRM, SAP, omnichannel activities etc) and external data providers, 3rd party registries, market research agencies ( e.g. Dutch and Belgian data: IQVIA, SFK, Farminform, Pharmascan etc)
• Manages data flows to / from Global data cloud solution & reporting of data / KPIs to headquarter via internal reporting systems
• Supports the definition, development and regular delivery of Market & Business KPIs, dashboards and regular reports based on multiple data sources (incl. Sales Force effectiveness, Veeva CRM/ Omnichannel engagement strategies etc) via analytical/management technics/tools
• Develops various market/ performance/ activity reports, dashboards, manages reporting systems, models, files to streamline recurring and ad-hoc analyses, KPIs tracking
• Ensures monthly performance reporting & market highlights in core therapy areas
• Creates monthly slides and ad-hoc slides in Power Point to support presentations of business strategy and performance
• Roll out and further improvement of Business Intelligence Tools (e.g. Tableau)
• Conducts complex analyses in market/performance/Sales Force and Omnichannel activities KPIs & measurements, business forecasts on ad-hoc and regular basis
• Liaises with internal stakeholders & work closely with Business units, Commercial Operations & Finance team members to facilitate the development of strategic targets, KPIs and segmentation tactics
• Manages CRM system as Business process owner, supports & train users and ensure data quality and timely updates, collaborates closely with Digital managers/ business teams in case of queries/ related requests
• Provides reliable and accurate analyses, actionable insights, conclusions to internal stakeholders (management and business teams) to support decision making on business strategies
• Contributes significantly to the Forecasting Budget/Latest Estimate process by owning/ running patient models and creating regular strategic forecasts in collaboration with XF teams (Marketing, Medical, MA, Finance etc) for TA markets, supports the creation of graphs, visualizations, slides and a consistent and compelling story
• Build business partnership and collaborates closely with internal stakeholders (Commercial Operations team, affiliate management team, XF Business teams, Global Analytics & Insights, IT teams HQ etc)
• Actively participates in cross-functional projects that may involve varying therapeutic areas, franchises, and/or business systems
• May participate in meetings with more senior members of the team, presenting recommendations and findings

• Relevant experience in a pharmaceutical environment
• Experience in complex data management, reporting, statistical analysis, KPIs and forecasting and patient models (3+ years)
• Ability to assume full responsibility for accuracy, reliability, and timeliness of deliverables completed through own efforts
• In-depth knowledge of relevant business software with advanced user skills and visualization skills (e.g, Tableau, Tibco Spotfire, MS Office, Veeva CRM, Power Point, Veeva CRM, SAP etc) are required
• Advanced Excel skills required
• Must be knowledgeable of business intelligence systems, their application within the biopharmaceutical industry, and how various systems communicate with one another
• Strong working knowledge of pharmaceutical data sources (e.g. IQVIA, SFK, Farminform, Pharmascan etc ) required
• Requires strong analytical, problem-solving, and communication skills to analyze data from multiple sources and communicate findings in a clear and organized manner
• Must have ability to use software to meaningfully portray quantitative data in graphical form and a proven track record of effectively communicating technical concepts to stakeholders
• High level resourcefulness and problem solving skills under pressure are critical to this role.
• Communication skills: must have demonstrated an ability to efficiently and productively communicate both orally and in writing
• Must be able to effectively communicate complex analytical information to non-technical members of the brand team or the senior management (KPIs, omnichannel data etc)
• Collaborative skills: ability to work productively in the team, cross-functionally
• Ability to provide high level professional support to internal stakeholders & senior managers and to establish effective working relationships with a diverse range of stakeholders is imperative.
• Demonstrate curiosity for innovation and seek for constant improvement and alternative solutions
• Fluent in English, desirable/optional Dutch & French

• Knowledge and experience in relevant TAs (HIV, Liver diseases, Oncology)
• Experience of work in Dutch and Belgium environment with relevant data sources