About the Department of Education:
The Department of Education (Do E) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland.
Within Do E the Department of Education International (DEi) through the International Student Programs delivers world class education opportunities to overseas students.
The Strategy and Performance team supports schools and overseas students through a variety of programs, policy and procedures and professional development.

Responsibilities include:

• Provide strategic advice to ISP state schools, ensuring alignment with the Education Services for Overseas Students (ESOS) legislative framework and departmental policies and procedures.
• Develop and implement initiatives to strengthen student engagement and wellbeing.
• Offer expert support to the Director, International Student Programs and ISP teams on strategic policy issues and projects.
• Oversee the 1800 QSTUDY service, ensuring consistent 24/7 support for students and stakeholders, including urgent after-hours assistance and incident management.
• Monitor and ensure that activities within the functional area adhere to divisional standards and expectations.

About You:

• Committed to continuous improvement and excellence in international education.
• In-depth understanding of policy, procedure and legislation.
• Demonstrated adaptability in managing multiple priorities effectively.
• Excellent communication and advisory skills, with strong attention to detail.
• Proven expertise in stakeholder engagement and negotiation, fostering collaborative and innovative solutions.

Why join us?

• Be a pivotal part of a team dedicated to delivering quality education to international students.
• Contribute to the growth and success of Queensland's international education sector.
• Engage in meaningful work that makes a difference in students' lives.
• Collaborate with professionals committed to excellence and innovation in education, supporting the wellbeing and engagement of international students.

If you're ready to make a significant impact, we encourage you to apply for the ISP Advisor position.

Interested? To Apply:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement outlining your interest and suitability for the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.