Introduction:
Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.

Counselling Intervention Service (CIS) / ROSA are state government funded services that provide counselling and support to families referred by the Department of Child Safety, Seniors and Disability Services. The core aim of the program is child centred services to support children to grow and thrive in a home environment that is stable, safe and responsive.

BRIDGE Family Support service: an early intervention program aimed at supporting healthy family relationships, through provision of community and in-home support for families in the local region.

Benefits you will enjoy

SCHADS L8 Salary
Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
5 Weeks Annual Leave + 17.5% leave loading
Birthday Leave + Other Above Award Benefits
Extensive support and investment in your Professional Development

• Relocation assistance by negotiation.

Description:
Joining a values-driven, supportive and inclusive team, you will:

Provide leadership and oversight of daily Operations of Bridge, ROSA and CIS programs across the Organisation, including provision of performance development, practice direction, staff support, supervision and mentoring, program data and information collection in line with best practice and program requirements.
Plan, develop, implement and evaluate strategies for operational management and development of the Townsville Bridge and ROSA programs to meet agreed organisational performance goals and objectives.
Ensure appropriate and accurate reporting is carried out.
Operational oversight of program practices and service delivery to maintain integrity of program deliverables in line with legislation, funding body and organisational requirements.
Work collaboratively with all levels in the organisation, seek out and share best practice strategies and approaches to service delivery across NQ Region.
Maintain strong productive relationships with all internal and external stakeholders including peers, funding body representatives, community partners and stake holders,
Patriciate and provide platforms for continuous development and information sharing.
Compassion & Dignity: All services are delivered in a manner that reflects the mission and ethos of Centacare NQ, particularly supporting the dignity and fundamental worth of all people who seek assistance from the
organisation.

Skills and Experiences:
To be successful in this role you will have:

• Relevant tertiary qualifications in Social Sciences, Psychology, or Behavioural Sciences and minimum of 5 years’ experience in social or community services management.
• Experience in developing, implementing and evaluating program operational plans.
• Ability to support, guide and manager staff in remote regions, focused upon a collaborative approach to service delivery across the Townsville and Mount Isa regions and in accordance with Departmental requirements.
• Demonstrated experience in program and team management and experience in applying contemporary management processes relevant to program and organisational goals.
• A current:
• Drivers’ Licence
• Appropriate Blue Card
• Disability Worker Screening (Yellow Card) or be eligible to obtain one

•

PLEASE NOTE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. To be considered for a position, applicants must hold a current Blue Card, hold/be eligible for a Disability Worker Screening (Yellow Card), and have appropriate work rights in Australia.

INFECTION CONTROL & VACCINATION: Centacare NQ recognises vaccination is personal choice and strongly encourages employees to be vaccinated against a range of infectious diseases. We also respect the clients right to exercise choice and control of their service delivery by supporting their decisions and discretion to choose vaccinated employees. Confirmation of vaccination status will be required prior to commencement. Read our full Infection Control Policy.
Relevant tertiary qualifications in Social Sciences, Psychology, or Behavioural Sciences and minimum of 5 years’ experience in social or community services management.

• Experience in developing, implementing and evaluating program operational plans.
• Ability to support, guide and manager staff in remote regions, focused upon a collaborative approach to service delivery across the Townsville and Mount Isa regions and in accordance with Departmental requirements.
• Demonstrated experience in program and team management and experience in applying contemporary management processes relevant to program and organisational goals.
• A current:
• Drivers’ Licence
• Appropriate Blue Card
• Disability Worker Screening (Yellow Card) or be eligible to obtain one

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. To be considered for a position, applicants must hold a current Blue Card, hold/be eligible for a Disability Worker Screening (Yellow Card), and have appropriate work rights in Australia.

INFECTION CONTROL & VACCINATION: Centacare NQ recognises vaccination is personal choice and strongly encourages employees to be vaccinated against a range of infectious diseases. We also respect the clients right to exercise choice and control of their service delivery by supporting their decisions and discretion to choose vaccinated employees. Confirmation of vaccination status will be required prior to commencement. Read our full Infection Control Policy.