• Negotiate and recommend SMART (Specific, Measurable, Achievable, Relevant, and Time-Bound) service levels for agreement with business / product owners and outsource service providers to ensure services are delivered to a prescribed quality and timeframe.
• Monitors outsource provider performance against agreed service levels to ensure deliverables are accurate and completed in line with agreed timetables.
• Design and execute effective and efficient controls to mitigate outsourcing and related IT/data risks so that the function operates within risk appetite and complies with risk and outsourcing policies.
• Oversee and coordinate the quarterly Group reporting deliverables.
• Coordinate and oversee the maintenance of General Leader, including analysis and implementation of annual chart of accounts changes.
• Ensure actual or emerging risk and issues are proactively identified, communicated, and appropriately managed.

• Tertiary qualifications in a business management or other relevant discipline.
• Significant experience in developing and implementing internal control and governance, policies and procedures based on the regulatory requirements and leading continuous improvement initiatives to ensure ongoing compliance.
• Experience in managing outsource and/or offshore provider service levels and relationships.
• Demonstrated ability to effectively partner and collaborate with stakeholders of varying levels of seniority to establish strong professional relationships and influence outcomes.
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.
• Demonstrated ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.