Philippines Job Openings

Ista Personnel Solutions

Medical Receptionist | Get up to 24.5K monthly

Makati City

FULL TIME

December 3, 2024

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities:
  • Handle customer inquiries and resolve concerns promptly and professionally
  • Provide accurate and detailed information about our products/services to customers
  • Identify and escalate priority issues to the appropriate departments
  • Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
  • Maintain customer records and update relevant information in the system
  • Collaborate with team members and other departments to improve overall customer experience
  • Meet or exceed individual and team targets
Requirements
  • 6 months - 1 year BPO experience (Voice account)
  • Appointment setting experience is a plus
  • Good verbal and written English skilss
  • Willing to work onsite in Shaw Blvd, Mandaluyong
  • Willing to work on shifting schedules and weekends
Benefits
What can we offer you?
  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills
Our commitment to you
  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
Job Type: Full-time
Pay: Php21,000.00 - Php25,000.00 per month
Benefits:
  • Company events
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
Schedule:
  • Evening shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
Ability to commute/relocate:
  • Makati City: Reliably commute or planning to relocate before starting work (Required)
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