Malaysia Job Openings
Agensi Pekerjaan Skillset Sdn. Bhd.
Customer Service Executive | Telco Project| January Intake
Petaling Jaya
FULL TIME
December 3, 2024
-Excellent communication and writing skills in English and Bahasa Malaysia.
-Proficiency in Mandarin language will be an added advantage.
-SPM leavers are encouraged to apply.
-Able to work on rotational shifts.
-Prior working experience in the call service industry will be an added advantage.
-Good problem solving skills and ability to perform under a high paced working environment.
*JOB DESCRIPTION:*
-Attend to and resolve customer/client questions or complaints via phone call, email or live chat.
-Regularly contacting customers to ensure their experience with a product or service is satisfactory.
-Direct calls from customers to the appropriate department when necessary.
-Ensure positive attitude towards customers at all times.
-Possess strong understanding of company’s products.
-Keep records of customer interactions.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2,300.00 - RM3,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
- Day shift
- Rotational shift
- Performance bonus
- Retention bonus
- STM/STPM (Preferred)
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