Greece Job Openings

Patrique Mercier Recruitment Nordic

Hebrew Speaking Upselling and Retention Agent for cloud storage - Athens, Greece

Athens

FULL TIME

November 19, 2024

Patrique Mercier Recruitment Nordic is excited to announce a unique opportunity for a Hebrew Speaking Upselling and Retention Agent in Athens, Greece, focusing on cloud storage solutions. This role requires a proactive and skilled communicator who can engage with customers and enhance their experience by introducing them to additional services. You will play a critical role in upselling and retaining clients, ensuring their satisfaction and loyalty. If you are enthusiastic about technology and have a knack for building customer relationships, we want to hear from you!

Responsibilities:
  • Engage with existing customers to understand their needs and promote relevant cloud storage services.
  • Effectively communicate the benefits of additional services to encourage upselling and enhance customer retention.
  • Handle customer inquiries and concerns promptly and professionally.
  • Document customer interactions and follow up on leads to ensure satisfaction.
  • Analyze customer feedback to provide insights on service improvements.
  • Collaborate with the sales and support teams to improve service offerings and customer experiences.
Requirements:
  • Fluency in Hebrew (both spoken and written) is essential, with a good command of English.
  • Previous experience in a sales, upselling, or retention role is highly desirable.
  • Strong communication and interpersonal skills to build and maintain customer relationships.
  • Ability to understand and convey technical information related to cloud storage services.
  • Customer-focused approach with strong problem-solving skills.
  • Experience with CRM systems and sales tools is an advantage.
  • Willingness to work in Athens, Greece.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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