Greece Job Openings

Patrique Mercier Recruitment Nordic

Japanese Speaking Customer support for luxury car brand - Remote in Greece

FULL TIME

December 2, 2024

Patrique Mercier Recruitment is excited to offer a remote opportunity for a Japanese Speaking Customer Support representative for an esteemed luxury car brand. This role allows you to work from anywhere in Greece while providing exceptional service to a sophisticated clientele. You will be responsible for assisting customers with inquiries about luxury vehicles, ensuring that every interaction aligns with the high standards of the brand. If you are fluent in Japanese and passionate about luxury automobiles, we invite you to apply!

Responsibilities:
  • Deliver outstanding customer support via phone, email, and chat in Japanese.
  • Assist customers with inquiries regarding luxury vehicles, including specifications, pricing, and service options.
  • Effectively resolve customer complaints and provide suitable solutions.
  • Educate customers on the features of luxury cars and assist them in the purchasing process.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with colleagues to enhance overall customer experience.
Requirements:
  • EU Passport or ID card is required
  • Fluency in Japanese (both spoken and written) is required (C1).
  • Strong communication and interpersonal skills.
  • Previous experience in the luxury automotive sector or customer service is preferred.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively in a remote setting.
  • A genuine interest in luxury cars and automotive trends is a significant advantage.
  • Familiarity with customer relationship management systems is a plus.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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