Mô tả công việc

• Assist in phone and online booking an appointment.
• Manage phone calls and provide advice on approaching the clinic book appointments;
• Regist arriving patients and guide patients to the treatment rooms;
• Support and guide patients to reach their examination room;
• Handling the situation that arises by proactively communicating with patients and colleagues;
• Performing cashier-related functions like updating the customer's prepaid account;
• To know the workflow, policy, payment process and service products of the clinic inside out to advise patients about it when necessary;
• Understanding pricing regulations and following promotional/discounting strategies;
• To arrange and update the clinics status, daily check whether the additional patients can be examined;

Yêu cầu ứng viên

• College or University Degree is preferred;
• At least 3 to 4 years in Medical/Service/Reception
• Good command of English (Must)
• Strong communication skills;
• Customer service orientation;
• Well-organized and multi-tasking abilities;
• Problem-solving skills;
• Have the spirit of learning, working actively
• Capable of working overtime;
• Having the spirit of teamwork and flexibility
• Good use of office equipment (such as computers, printers, desk phones, and other work support software...);

Quyền lợi

• Yearly bonus base on business efficiency
• Get periodic health checks according to company policy
• Health Insurance
• Performance review once a year
• Discount promotion for staff and relatives up to 60%
• Young, friendly and professional working environment
• Being trained and developed professional skills, career
• Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!

Địa chỉ

Công Ty TNHH CITYCLINIC Việt Nam
Số 107, Đường Tân Hải, Quận Tân Bình, Thành phố Hồ Chí Minh