• Serve as the primary point of contact for Genuine Student checks across all pertinent Australian business units.
• Review and assess student visa applications to verify compliance with regulatory standards.
• Evaluate the authenticity of students' intentions to study abroad as well as their financial capabilities.
• Conduct in-depth interviews and gather requisite documentation to support the assessment process.
• Collaborate closely with students and their families to address any queries or apprehensions related to the visa application process.
• Offer comprehensive guidance and counselling to students regarding the student visa application process.
• Act as a liaison between the agent, students, and relevant immigration authorities.
• Stay updated on the latest immigration policies, procedures, and requirements to ensure accurate and up-to-date guidance for students.
• Work collaboratively with other team members, encompassing counsellors and administrative personnel, to optimize the visa application journey, ensuring its efficiency and effectiveness.
• Cultivate and nurture robust relationships with partner agents and immigration officials to enhance the effectiveness of the visa application process.

• Uphold strict compliance with immigration regulations and ethical guidelines throughout the student visa application process.
• Maintain accurate and detailed records of student interactions, visa applications, and related documentation.
• Safeguard the confidentiality of student data and uphold data security standards in alignment with applicable regulations.
• Generate reports as needed to provide insights and updates.

• Minimum of 2 to 3 years of hands-on experience in visa application processing and compliance.
• Exhibit a strong dedication to delivering exceptional customer service.
• Possess advanced proficiency in both verbal and written English communication.
• Proven ability to work effectively in an internationally diversified team.
• Proven history of exemplary time management skills.
• Experience in overseeing compliance matters, particularly in university admissions, is preferred.
• Display innovative thinking and proactive work habits, with meticulous attention to detail.
• Exhibit a proven ability in record-keeping, management, and generating sophisticated reports.