Duties

• Serves as Program Support Assistant (OA) responsible for performing duties in a variety of functional specializations to provide information and management assistance in planning, controlling and/or reporting on resource, education, program accomplishment and program administration. The employee independently compiles, consolidates, coordinates and organizes a wide variety of data utilizing personal computers and state-of-the-art electronic data processing skills to support management decision making. Establishes and maintains control logs, prepares data in prescribed format and prepares necessary forms and working files essential to operations.
• Performs a variety of administrative duties designed to assist administrative management for ADPCS Service Line operations and the efficient accomplishment of test objectives.
• Establishes and maintains a variety of automated and manual records systems reflecting technical and administrative data. Has responsibility for preparation and compilation of a variety of reports, correspondence and program status documents. She/he notifies staff of needed technical input not available from personally maintained office files and records. Consolidates information into comprehensive documents and prepares in final form for supervisor's review. Examples of these kinds of reports include bi-monthly overtime reports, leave reports, PIV reports, and educational training requirements.
• The incumbent serves as the principal timekeeper and auditor for ADPCS which consists of approximately 765.5 authorized FTE, and approximately 44 Time and Attendance (T&A) Units throughout the service line. Works with 44 T&A supervisors to support sections includes Nursing Acute Care, Nursing Mental Health, Nursing Primary Care, Nursing GEC & Long-Term Care, Nursing Outpatient & Specialty Services, Primary Care - Community Based Outpatient Clinics (6 CBOCs), Nursing Administration, Nursing Education, Sterile Processing (SPS).
• Incumbent maintains extensive database of current work and backlog. Initiates job order requests in system; monitors hours and dollars spent against cost estimates and notifies T&L supervisors, Associate Chief Nurses, and supervisor as to problem areas during performance. She/he initiates training reminders for staff mandatory training.
• As PSA(OA) - Time and Leave Clerk working with a variety of employees the incumbent must be able to make decisions related to time management, priorities of work to be accomplished, and methods of accomplished. Incumbent must be sensitive to the interpersonal relationships among the units and various services. She/he must be a good communicator, able to relay accurate and timely information.
• The incumbent operates automated equipment including word processing and personal computers. She/he creates copies, edits, calculates, revises, retrieves, stores and prints a wide range of documents in final form. Prepares graphs, statistical reports and other correspondence using various software, including word processing, electronic mail, spreadsheets, database and graphics programs. The skills of the qualified typist are required. She/he types a variety of correspondence, forms, reports, etc. from rough drafts or previous examples. Incumbent refers to style manuals, dictionaries, and similar guides in order to determine format, arrangement, spelling, punctuation, etc. She/he operates items such as: word processor, or computers to produce work accurately and efficiently.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

How You Will Be Evaluated

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
  
  Review our benefits
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  To apply for this position, you must provide a complete Application Package which includes:
  
  

  • Resume

  
  
  Other accepted documents:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Other (1)
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  
  Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). Applicants will be deemed ineligible if supporting documentation is not submitted. You will not be contacted for additional information.
  
  Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
  
  It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
  
  Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/View Questionnaire/12611780. The application process is as follows:
  

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents.

  • Answer the questions presented in the application and attach all necessary supporting documentation.

  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 12/13/2024. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.

  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

  • Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

  For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources:
  https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
  
  To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
  
  To view the announcement status or your application status: https://www.usajobs.gov/Help/howto/application/status/.
  Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
  
  Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
  
  Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
  
  It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
  

  Agency contact information

  Chaka Davis

  Phone

  470-363-3448

  Email

  chaka.davis@va.gov

  Address

  Ralph H Johnson Department of Veterans Affairs Medical Center
  109 Bee Street
  Charleston, SC 29401
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required assessments and documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
  
  The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency