Patient Service Representative - Gastroenterology - (2401445)

Who You Are:

• Manage front desk operations, including greeting and registering patients.
• Process daily charge tickets and maintain provider schedules.
• Verify patient information, including demographics and insurance status.
• Handle incoming calls, take messages, and address patient inquiries.
• Document interactions accurately in patient charts and assist with referrals.
• Collect payments and support patient discharge procedures.
• Organize and maintain patient records, ensuring compliance with HIPAA regulations.
• Assist in training new employees on office functions and best practices.

• High school diploma or equivalent.
• 2-3 years of experience in a healthcare setting with clerical and administrative responsibilities.
• Strong multitasking and prioritization abilities.
• Excellent interpersonal skills for effective communication with patients and staff.
• Familiarity with medical billing, coding (ICD-9, CPT), and insurance procedures.
• Proficiency in computer operations and basic math skills.
• Ability to handle confidential information with discretion.

Primary Location: US-NH-Manchester

Job: Patient Access

Schedule: Full-time

Shift: Day

Employee Status: Regular

Job Type: Standard

Job Level: Non Manager