• Main Office location: Westwood, MA
• Job Type: Full Time
• Requires Travel to other Pathways' centers

• Coordinate and supervise all direct and indirect patient services provided by clinical team members' in our providers' division in the organization.
• Offer guidance and counseling to coordinators and team members, assisting them in continually enhancing care services provided by the organization's personnel.
• Assist clinical personnel in assessment, planning, implementation, and evaluation of patient and family/caregiver care.
• Interpret operational indicators to detect census changes and volume fluctuations that could impact staffing levels, revenues, or expenses.
• Collaborate with Human Resources to hire, evaluate, and terminate organization personnel.
• Conduct annual evaluations of clinicians, or more frequently as required.
• Oversee the maintenance of patient clinical records, statistics, reports, and records to comply with local, state, and federal laws and regulations.
• Responsible for maintaining adequate and appropriate inventory supplies and equipment for providing patient services.
• Develop, implement, and evaluate orientation programs for new organization personnel. Plan and conduct in-service and continuing education programs to meet the needs of the team.
• Assist in evaluating organizational performance through performance improvement programs, productivity, quarterly and annual reviews, ensuring the quality and safe delivery of home health and palliative services.
• Recommend and administer organization policies and procedures, while staying informed about changes in nursing and hospice care and sharing information with relevant personnel.
• Actively promote home health and hospice referrals in the healthcare community.
  

• MSN degree or higher from an accredited program; focus in geriatrics a plus.
• Experience with Palliative Care and Hospice preferred.
• Three years of management experience in a hospice or related health care organization is desirable.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Maintain current BLS CPR certification.
• Possess a valid driver's license and own a reliable, insured vehicle.
• Has excellent observation, verbal, and written communication skills.
• Knowledge of business management, governmental regulations and ACHC standards.

• Competitive salary commensurate with experience.
• Comprehensive benefits package including 401(k) match, HMO & PPO Plans, Dental, Vision, Life Insurance and Flexible Spending Account.
• Short-Term Disability 100% Employer-funded
• Three weeks of PTO during first two years, increase to four weeks after two years of being benefits eligible.
• Separate sick time bank.
• Opportunities for leadership development and professional growth.