Clearbrook Treatment Center

Intake Coordinator

Baldwinville

FULL TIME

November 26, 2024


Why Join Us?
Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 17 locations and providing Telehealth options throughout the United States.
Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.
The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike.
  • Fast-paced, collaborative work environment with room for feedback and creative input.
  • Weekly Pay-Cycle- pay day is every Friday!
  • CPR Training
  • Continuing Education Units for license renewal.
  • Internal promotional opportunities
  • Annual merit increases
  • Employee Assistance and Referral Programs
  • Comprehensive benefits for full-time employees:
      • Medical, Vision and Dental Insurance
      • Whole and Term Life Insurance
      • Short and Long-term disability Insurance
      • 401(k) Benefit with Employer Match
      • Paid Time Off
      • 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.


Schedule: Monday - Friday 3pm - 11:30pm
Job Duties:
  • Monitors Sales Force on a consistent basis to check for pending admissions.
  • Creates potential admission files in Kipu.
  • Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
  • Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
  • Converts Leads to Admits in Sales Force.
  • Updates whiteboard to include travel information, projected bed, patient description, and phone number.
  • Assists with intakes, as needed.
  • Participates in all staff meetings; responsible for obtaining information if not in attendance.
  • Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
  • Delivers care in a non-judgmental and non-discriminatory manner, sensitive to client and staff diversity.
  • Seeks corrective criticism and has the ability to evaluate suggestions objectively.
  • Attends in-services and educational training as necessary and as assigned.
  • Maintains updated competencies required to perform client assessments
  • Seeks out learning experiences and incorporates new knowledge into practice.
  • Assists with coordinating travel with BHT supervisors.


Qualifications and Requirements:
  • Associates Degree and/or meets experience requirements.
  • 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred.
  • CPR card, required
  • Experience in conflict resolution
  • Strong customer service skills
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Familiar with community resources
  • Experience with KIPU EMR preferred


Abilities/Competencies:
  • Knowledge of principles and practices of the discipline.
  • Adheres to: Healthcare Code of Ethics
  • Knowledge of Joint Commission Standards
  • Knowledge of State & Federal Statutes Regarding:
    • Client Confidentiality
    • Drug-Free Workplace
    • Corporate Integrity & Compliance
  • Demonstrate Competencies in assessing:
    • Mental Health
    • Trauma – Abuse – Neglect – Exploitation
    • Suicide – Homicide


EOE

Experience
Preferred
  • 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred and/or meets education requirment
Education
Preferred
  • Associates or better
Behaviors
Preferred
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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