Turkey Job Openings
Pernod Ricard
Global Tech Solution Partner - Customer (Africa & Middle East)
Istanbul
FULL TIME
November 5, 2024
About Us:
Pernod Ricard is the No.2 alcohol beverage company in the world with a strong portfolio of brands such as Chivas Whiskey, Glenlivet Whiskey, Absolut Vodka, Beefeater Gin, Olmeca Tequila, Malibu to name a few. At Pernod Ricard Turkey, we are creators of conviviality: our purpose is to bring people together every day and create the moments that make life worth living. It means working with great people from diverse backgrounds who are passionate about our brands, our industry, and spirit.
THE PRODUCT(S) YOU WILL WORK ON / THE TEAM YOU WILL WORK WITH:
Tech Customer Solution Partner will ensure detailed analysis of demand, he/she will work together with Business Engagement Lead and Domain Proximity Lead to understand business case and rational behind the demand.
- Coordinate Testing, change management , adoption on business processes and ultimately value creation of the Customer processes for the AME region.
- She/He will also support the local and legacy applications until their migration to the target Product landscape.
- She/He will collaborate with other domains Proximity Teams in the region to ensure consistency.
MAIN RESPONSIBILITIES:
The role involves collecting local insights and feedback on products, conducting change management activities, ensuring the secure deployment of global products in Affiliates, and facilitating the engagement of local Key User communities.
- Capturing affiliates needs and specificities on a specific product domain: Conduct interviews and surveys with affiliates to understand their requirements within my specific product domain and arbitrate/challenge their claims and analyze affiliate data and feedback so tailored solutions that address their specific needs and align with the product's offerings can be considered by Product teams
- Incident Management: Act as the liaison between the Business and the incident support team within the ME, provide functional skills to qualify incidents and orient them to the right capability teams
- Performing roll-out and change management actions for global products of their domain scope: Gather insights and user feedback to enhance product functionality and user experience, prepare relevant change plan & activities and perform local change impact assessment and change activities to ease local adoption of global products, support test activities with end users and perform defined required roll-out activities
- Value Realization: Collect & consolidate relevant metrics/insights to report on value delivered from Products at affiliate level
REQUIREMENTS:
- Bachelor's degree in Engineering or MIS
- Minimum 7 years of experience in IT especiallly in tech partner or business analytics at FMCG sector (Food/Beverage/Tobacco industry experience preferred)
- Tech-related skills in field force applications and platforms
- Third party / consultancy management
- Good knowledge in the product domain scope, with a deep understanding of challenges in the product domain for their geographical scope
- Excellent verbal and written skills in English
- Strong communication and interpersonal skills to work in a multi-cultural global Tech environment
- Able to travel when required
- Good analytical and conceptual skills
Diversity and Inclusion
Accordingly, with the Group’s founding Diversity and Inclusion values, all recruitment processes are based on the PR Leadership Attributes and technical skills of the candidates required for the job, by eliminating all potential bias against inclusiveness.
Job Posting End Date:
Target Hire Date:
2024-12-27
Target End Date:
2024-12-31
New Job Alerts
KBR
UABOS Turkey LN: Material Control Clerk
İncirlik
FULL TIME
December 3, 2024
View Job Description
KBR
UABOS Turkey LN: Material Control Supervisor
İncirlik
FULL TIME
December 3, 2024
View Job Description
United Nations Development Programme (UNDP)
Innovation Intern
Istanbul
December 3, 2024
View Job Description
Looking for similar job?
ADS Turkey Veritbani Hizmetleri Limited Sirketi
Turkey AWS Global Sales (AGS) Country lead, AGS
Istanbul
FULL TIME
November 17, 2024
View Job Description
EY
EY Turkey - Tax İzmir Office - Global Compliance and Reporting Senior
İzmir
November 30, 2024
View Job Description
Flora Food Group
Global Engineering Manager – Turkey & Indonesia
Çorlu
November 23, 2024
View Job Description
Vodafone
Technology Centers&Energy Systems Services Manager
İzmir
November 28, 2024
View Job DescriptionBomensoft
Global Sales and Business Development Specialist
Istanbul
FULL TIME & CONTRACT
November 30, 2024
View Job DescriptionSee What’s New: Pernod Ricard Job Opportunities
Pernod Ricard
Financial Planning & Analysis Management Trainee
Istanbul
FULL TIME
December 1, 2024
View Job Description
Pernod Ricard
On Trade Sales Supervisor, Bodrum
Istanbul
FULL TIME
November 29, 2024
View Job Description
New Job Alerts
KBR
UABOS Turkey LN: Material Control Clerk
İncirlik
FULL TIME
December 3, 2024
View Job Description
KBR
UABOS Turkey LN: Material Control Supervisor
İncirlik
FULL TIME
December 3, 2024
View Job Description
United Nations Development Programme (UNDP)
Innovation Intern
Istanbul
December 3, 2024
View Job Description