OVERALL MISSION / PURPOSE
Provide technical support and application assistance to our customer in Taiwan on power products for Hyperscale and Enterprise products. Work with Customer sales on design-wins, act as liaison between Engineering,factory and customer.Build long term relation ship with customer to understand future needs and define future product specification and share with marketing to create new product generaltions, which meet broarder customer group forming Artesyn std. products. Manage customer opportunities and maximize product re-usage through standardization.


KEY RESULTS AREAS / DUTIES, RESPONSIBILITIES & TIME SPENT ON THE DUTY
1. Technical Account Management for C&S/Consumer for Taiwan ODMs

• Support Sales/Customer on product inquiries
• Provide assistance on liaison between DE and other internal groups and Enterprise, OEM.ODM accounts
• Solve technical/application issues
• Support Enterprise and ODM's at requested Co-tests
• Act as liaison between Customer and Artesyn Xi An test center and internal teams

2. Design-Win activities at Taiwan ODMs

• Support Sales to achieve design wins through technical expertiese and regular roadmap updates
• Define standard product specification based on platform feedback from Enterprise/ODMs and work with Marketing on possible developements

3. PSG activities

• Identify if it is RMA case or NDF
• Support Customer on RMA activities
• Act as liaison between Customer and Artesyn factory PSG team and track activities for timely closure

4. Internal Training Activities

• Based on gathered application experience, build training material or lesson learned and share with internal team
• Prepare annual team training material for important topics benificial to FAE/DE group
• Create Quarterly tailored updates for customers on AE products and MKT technologies
• Guide, support and supervise other AE team members to meet corperate target

5. Industry knowledge

• Survey C&S and Hyperscale market trends and share with AEI internal groups
• Use knowledge to prepare better PPT for promoting AEI products
• Use knowledge to define standard product feature set and specification and work with marketing.

JOB SPECIFICATION / COMPETENCY REQUIRED
1. Knowledge

• 5+ years’ design/application/test experience in power supply
• PMBus/SMBus debugging
• Schematic. CAD. Etc.
• Account/Task management
• Office

2. Skills

• Manage ODM accounts & Tasks
• Technical PPT generation and presentation
• Scope & specification definition
• Chinese & English speaking
• Good social and communication

3. Abilities & Behavior

• Self-driven
• Team oriented work attitude
• Analaytical, logical comprehantion
• Diligent work attitude
• Positive attitude for new challenges