Veeva Systems

Data Steward Supervisor - Taiwan

November 25, 2024

Team: Data Operations
City: Taiwan
Country: Taipei

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing Saa S companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Open Data team is expanding rapidly across Asia. The vision of Open Data is to help the life sciences industry better connect with the healthcare ecosystems to improve care. The Product provides comprehensive reference and profile information on key aspects of healthcare, together with the insights needed by the industry.
Directly reporting to the Open Data Research Center Manager, we are looking for a Data Steward Supervisor who will be responsible for the direct supervision of data stewardship team members for the data offering in Taiwan.
You will also be responsible and retain all the responsibilities of a Data Steward, such as updating the attributes of records to improve core data, calling Group Practices, and updating provider affiliation information.
If you have a passion for data and quality – this is a great opportunity for you! This role will be based in Taiwan. Qualified candidates must be legally authorised to be employed in Taiwan.
What You’ll Do
  • Recruit, coach, motivate, appraise, and retain team members (Data Stewards)
  • Deliver all necessary training to the team
  • Monitor, improve, and give feedback on individual and team performance
  • Allocate work and resources to meet project deadlines
  • Design, document and optimise processes to ensure best-in-class delivery of data quality
  • Ensure the team meets and exceeds productivity and quality standards
  • Run the daily operations in the Data Stewardship team
  • Report progress to the direct line manager
  • Execute other duties and ad-hoc tasks related to data stewardship as assigned by the management
Requirements
  • BA/MA or equivalent degree
  • The Taiwanese Chinese language is required for facilitating phone/web research validation to both build and maintain the product. (The data sources need to be either phone or web-validated with the respective hospitals, clinics, or pharmacies to ensure the data is accurate)
  • 1+ year of work experience with leadership component; recent graduates who have had strong leadership roles would be considered
  • Excellent problem-solving and time management skills
  • Proficiency in Windows, Google apps, MS Office, and other office software
  • People and result-oriented
  • Experienced in staff scheduling
  • Highly organized, has a fine eye for detail, and focuses on quality
Nice to Have
  • Experience working with MDM (master data management applications)
  • Local Health Care market understanding
  • Knowledge of medical terminology and data quality standards within the life sciences industry
  • Previous experience or interest in data, databases
#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
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