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At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives — and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
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As a Product Scientist within the CTO Genomic Medicine organization at Cytiva, you will be an integral member of a passionate team at the forefront of automating biological cell processing.

You will be responsible for managing the technical compliance of the cryopreservation product portfolio in strong collaboration with cross-functional stakeholders and in this role you will be leading various activities such as investigating customer complaints, performing root cause investigation, identifying corrective and preventive actions working with multidisciplinary teams and customers, performing verification and validation activities and performing trending analysis and reporting.

This will be an on-site position (based in Grens, Switzerland).

What you’ll do

• Participate and represent R&D in the complaint handling investigation team, perform investigations, data analysis and experimental tests to identify root causes. Evaluate findings to formulate corrective action plan.
  
• Collaborate and coordinate with a multidisciplinary R&D team to evaluate and resolve engineering and quality-related problems.
  
• Take the lead to translate between the parties to facilitate customer support and quality-related problems resolution, in close R&D collaboration with the engineering and biological team matter experts.
  
• Build working relationships with the customer support teams, field engineer and field application specialist teams and end-users (biotech or Pharma companies) and increase product knowledge across the customer facing teams.
  
• Master processes and tools and take the lead on process/tools/document optimization to improve the overall change control and CAPA process efficiency in compliance with ISO9001 standards and other QMS requirements.
  
• Regular reporting on customer feedback, CAPA trending and progress enabling product evolution.
  
• Write technical documentation including root cause investigation, test plan and report, and user technical documentation for a wide range of target audience.
  
• Assist with internal and external Quality audits and participate to market support programs.
  
• Deliver on-time, communicate effectively, and resolve conflicts, encourage constructive dialogue within the cross-functional teams.
  
• Acquire DBS knowledge and practice DBS processes.
  

Who you are

• Bachelor’s or Master’s Degree or Ph.D. in Physics, Engineering, or Life Science.
  
• Proven working experience in the Life Sciences or Medical sector.
  
• Experience working with complex product in a multidisciplinary environment, ideally involving broad hardware, software, and single-use technologies.
  
• Good theoretical know-how in understanding engineering disciplines and good understanding of human cell biology.
  
• Statistical methods and tools for performing qualitative and quantitative data analysis with demonstrated ability to investigate and troubleshoot, strong critical thinking, analytical and problem-solving skills, and attention to detail.
  
• Demonstrated ability to clearly communicate (oral, written) across global, cross-cultural, cross-functional teams and stakeholders.
  
• Customer-oriented mindset, autonomous at work, good organizational skills, creative, and comfortable with change.
  
• Fluent in English, French language is a plus.
  

It would be a plus if you also possess previous experience in:

• Cell cryopreservation methods, especially in the context of immunology.
  
• Knowledge and practical experience of relevant regulations (ISO 9001, c GMP), specifically for the US and European market.
  

This is a temporary position for 8 months.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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