Spain Job Openings
Edwards Lifesciences
Associate Specialist, Quality Compliance
FULL TIME
November 26, 2024
Innovation starts from the heart. Edwards Lifesciences i is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering
lasting solutions for unmet patient needs. Our Associate Specialist, Quality Compliance position is a unique career opportunity that could be your next step towards an exciting future.
Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology.
Fulfill applicable medical device regulations in the region, ISO13485 and other relevant requirements for designated complaint handling unit, and evaluation of events for reportability to applicable regulatory bodies.
How You'll Make an Impact:
What You'll Need (Required):
What Else We Look For (Preferred):
What is it like to work at Edwards Lifesciences in Spain?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Spain also offers the following benefits:
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
lasting solutions for unmet patient needs. Our Associate Specialist, Quality Compliance position is a unique career opportunity that could be your next step towards an exciting future.
Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology.
Fulfill applicable medical device regulations in the region, ISO13485 and other relevant requirements for designated complaint handling unit, and evaluation of events for reportability to applicable regulatory bodies.
How You'll Make an Impact:
-
Investigate complaints with the support of higher level team member or manager
-
Evaluate event to determine if it qualifies as a complaint
-
Manage customer relationship and expectations during course of complaint investigation and resolution process
-
Assess complaint information provided and conduct additional investigation as needed and escalate as appropriate
-
Evaluate complaints for Medical Device Reporting to competent authorities
-
Prepare and submit reports to Competent Authorities, after review by more senior team member
-
Summarize findings, including a review of the investigation, product analysis, imaging review, instructions for use (IFU), and any other relevant labeling and/or training materials, and formulate conclusions
-
Prepare and submit final customer correspondence, after review by more senior team member
-
Other incidental duties; May identify problems with processes, procedures, and/or practices, and recommend solutions, including devising new approaches to problems encountered
What You'll Need (Required):
-
Bachelor's Degree in related field, 1 year experience complaint handling-similar experience Required and
-
Experience working in a medical device (cardiovascular, endovascular, or other critical care/surgical products), healthcare, or a related environment Preferred
What Else We Look For (Preferred):
-
Good computer skills in MS Office Suite and ability to operate general office machinery
-
Good written and verbal communication skills and interpersonal relationship skills
-
Good problem-solving and critical thinking skills
-
Moderate knowledge and understanding of Edwards policies, procedures, and guidelines relevant to quality compliance
-
Basic knowledge of medical terms and human anatomy
-
Full knowledge of Medical Device Vigilance regulations, and regulatory reporting regulations
-
Good knowledge of Good Documentation Practices (GDP) as it relates to complaint filing
-
Ability to manage confidential information with discretion
-
Attention to detail
-
Ability to interact professionally with all organizational levels
-
Ability to manage competing priorities in a fast paced environment with guidance
-
Must be able to work in a team environment, including immediate supervisor and other team members in the section or group
-
Ability to build stable internal/external working relationships
-
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
What is it like to work at Edwards Lifesciences in Spain?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Spain also offers the following benefits:
-
Competitive Compensation and Benefits package
-
Flexible working hours, remote working
-
Pension plan
-
Life Insurance
-
Medical plan
-
Meal Vouchers
-
Service Awards
-
Enhanced Leave benefits
-
Employee Stock Purchase Programme
-
Employee Assistance Programme
-
Comprehensive Wellness programme including gym membership reimbursement, fresh fruit in theoffice, yoga lessons, subsidized massages, mindfulness sessions, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
Job reference
Req-37170
Type
Full time
Location
Spain-Valencia
Posted for
6 days ago
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