South Africa Job Openings
Nedbank
Technology/Domain Specialist II
Johannesburg
November 28, 2024
Closing Date: 06 December 2024
This includes consulting to the Enterprise Systems Management (ESM) team, business and technology customers to identify ESM solutions that will achieve efficiencies, optimal results and superior service delivery.
- In consultation with the ESM team and Technology Architecture, set standards for ESM and design ESM solutions that consider integration across technologies.
- Act on feedback from the operational team regarding gaps in operational procedure.
- Develop complex ESM solutions that impact across technologies and that meet the requirements provided (Including system access).
- Assist users in defining their needs and assessing the technology impact.
- Act as ESM consultant to enterprise-wide projects, including facilitating vendor engagement.
- Provide advanced trouble shooting.
- Provide detailed technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Provide on the job coaching or mentoring to Systems administrators, learners and technology customers.
- Arrange and facilitate product knowledge sharing and design reviews.
- Collate designs consider scalability, availability and recovery in a Hybrid Cloud Environment.
- The design, integration, development and implementation of Monitoring solutions across the bank
- Matric / Grade 12 / National Senior Certificate
- Degree or Diploma in IT
- Certificate in relevant Technology or Domain
- Programming logic and techniques
- Thorough understanding of scripting and scripting language/s.
- 8 – 10 years IT experience
- IT Diploma/ Degree or equivalent experience
- Dynatrace
- Service Now
- Project Management
- Design review & collation
- Customer Engagement to senior level
- Vendor engagement
- Implementation and Maintenance of monitoring requirements
- Software version and Release Management
- Monitoring & Event Management Environment Operational Support (availability and stability)
-
Monitoring & Event Management requirements implementation as per customer requirements, including:
- Agent Deployment
- Scripting/ Development
- Dashboarding and Reporting
- Asset management
- IT Assets management processes
- Data Warehousing
- Information Technology (IT) Architecture
- Decision Making
- Courage
- Stress Tolerance
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
- Resolving Conflict
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