South Africa Job Openings

Otis

Supervisor

FULL TIME

December 4, 2024

Date Posted:

2024-12-04

Country:

South Africa

Location:

17 Angus Crescent, Gauteng

Supervisor

Main Duties

The main purpose of the position is to: effectively manage field activities of a team of mechanics and / or subcontractors installing new elevators / escalators in new or existing buildings/shafts and modernizing existing elevators aiming at highest customer satisfaction and focus on managing cost, ensuring highest safety standards. Please see below is a summary of the duties, which the incumbent will be responsible for.

Quality Management / Delivery

Supervision of service routes and repairs
Management and control of time sheets
Verify and control field activities
Management of the team on breakdowns and repairs
Promotion of “S” and “T” sales
Management of Safety and Quality requirements
Conducts surveys and audits
Carry out safety corrective actions
Management and supervision of “T” work.
Achieve set targets as specified by Regional Manager.
Ensure that logistics management & material ordering are done as per the requirements progress of the job site.
Ensure that the management of the tooling and platforms, the offloading of material and the distribution thereof is done in accordance with the progression of the jobsite.
Ensure that the resource planning and the management of the AMT process is effectively planned.
Ensure compliance with SIP & Field Installation Absolutes.
Manage "Construction to Service" and notified bodies Handover, proper completion of handover tests including FPCs.
Resources and materials delivery management.
Safety Management
Improve safety Culture and perform regular site Safety Checks.
Perform FPA, WWJSS, Cardinal Rules safety awareness training & communication, Toolbox Talks.
Conduct incident investigations and review near hits and perform FPA and safety inspections, i.e. PPE
Perform Accreditation Checks of subcontractors & perform Supplier Method.
Review and complete when necessary daily "Go – No Go" checklists.
Customer Management
Keep relationships with key customers and perform installation planning management.
Monitoring of contract agreements and customer requirements.
Collaborate with sales force and Trade Co-ordination on jobsite.
Perform Customer Handover.
Liaise and manage order booking with the sales department prior to confirmation. Contribute to the development of new equipment projects in the region.
People Management
Performance feedback, management and coaching of employees.
Perform disciplinary actions and recognition.
Ensure required training is given to team members and subcontractors.
Resource identification and resource allocation based on project planning and constraints.
Support communication of incentive plan rules and pay-outs.

Subcontractor Management

Selection and procurement of subcontractors according to Otis standards with support of supply chain organization
Ensure relevant training (Technical and Safety) is done
Review contract agreement and follow up
Perform periodical evaluation, audits (Safety, Process adherence and Quality)
Ensure compliance with subcontractor Absolutes as communicated by Otis.

Expenditure / KPI Management

Efficiency and subcontractor performance tracking and follow up

Plan and follow up on material and Labour cost

Perform data analysis and action taking

Regularly monitoring of KPI’s and action taking in case of deviations

Forecasting of following monthly spend on ongoing projects

Time-sheet processing and approval.

Qualifications

Professional degree, bachelor’s degree or similar in Engineering or Construction.
Technical understanding of the construction industry and preferably in the elevator and escalator environment
Professional experience min. 3 years; preferably construction background
Experience of working in a fast-paced, customer-focused organization
Valid driver’s license in country

Personal Attributes

Customer Focused
Communication Skills
Ability to lead and manage a team of Adjusters
Must take accountability for his job
Must be result-driven
Attention to detail
Ability to take own initiatives
The position is mostly site based and daily site visits will be required

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click

here

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

careers@otis.com

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