South Africa Job Openings
DHL Express
GFPS Regional Client Manager
Johannesburg
FULL TIME
November 28, 2024
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
To maintain, develop and acquire business for DHL Express in the Global Financial & Professional Services sector. This sector includes:
- Global Banking
- Fintech
- Legal & Professional Services & Management Consultants
Accountabilities:
- Create competitive advantage for customers demonstrating value of DHL by adopting a consultative selling approach
- Maximize customer penetration to grow share of wallet with emphasis on the core product revenue growth
- Cross selling with all DHL business units
- Identify, build, and manage relationships with key decision-makers within assigned accounts to ensure development of long-term business partnerships
- Lead and manage customer presentations and proposals selling solutions and managing customer expectations
- Identify and foster relationships with potential new regional and GFPS customers
- Create “Battle Plans” in collaboration with other countries/regions
- Develop customer as per development strategy outlined in “Battle Plan” in close collaboration with other regions’ RCMs
- Functionally lead and direct regional and country resources to identify and develop opportunities
- Maximize profitability on incremental and new revenue by developing individual customer pricing strategies in conjunction with customer pricing team
- Collaborate with other business units to develop GFPS revenue
- Monitor the account performance in close cooperation with GFPS Executive Desk
- Manage, maintain and improve the customers’ profitability
- Create, manage and grow the sales pipeline
- Achieve agreed revenue and profit targets
- Monitor financial health of accounts and take steps to assure profitability
- Work within specified personal cost budget
- Manage the matrix and direct country sales staff assigned to GFPS customers
Minimum Requirements
Skills & Qualifications:
- In depth knowledge of Supply Chain concepts within Global Financial & Professional Services Industry
- 8 years commercial experience and minimum of 3 years in strategic customer sales.
- Good understanding of DHL organisation and its BU’s
- High numeracy capabilities required for pricing and planning
- Able to deal with:
o Board members of international companies
o Various business units
- Excellent abilities to "Network" formally/informally within DHL organisation
- International orientated executive
- Culturally sensitive
- Strong customer orientation
- Strong team orientation with network services and strategic logistics skills
- Knowledge of DHL technologies, processes and practices
- Fluent in English, other languages desirable
Location: ZA Preferred (not Mandatory)
We are looking forward to your application.
Posting Legal Entity SSA Regional Services (Pty) Ltd.
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