Are you passionate about delivering exceptional customer service? Hinduja Global Solutions (HGS) is seeking a Bilingual Customer Service Advisor to join our team onsite in Woodstock, Cape Town, South Africa. In this exciting role, you will be the first point of contact for a global client, assisting customers across multiple channels. This opportunity is perfect for those fluent in French and English, with outstanding communication skills in both languages. As a Customer Service Advisor, you will handle a variety of inquiries, including general questions, complaints, and policy changes. Your ability to prepare accurate documentation efficiently and pay close attention to detail will ensure smooth and professional interactions. By working closely with customers, you will embody the HGS commitment to quality and excellence, contributing to a culture that values training, personal growth, and continuous development. This is a role for someone who thrives in a fast-paced, dynamic environment. With the support of our team, you will engage with customers through phone, email, and webchat, addressing their needs with professionalism and efficiency. If you are solution-focused, proactive, and customer-driven, this is your chance to shine on a global stage.