Singapore Job Openings
Straits Financial
Static Data Set-up and Maintenance Manager
Singapore
FULL TIME
December 2, 2024
This is a new role supporting the Company in managing the client account setup and maintenance function. You will be required to build and manage a team of local and/or overseas colleagues to carry out account static data servicing and maintenance. You may be required to travel overseas on a regular basis.
This position reports to the Managing Director.
Key Responsibilities
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Account Static Data Servicing and Maintenance
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Responsible for ensuring efficient and accurate static data set-up and maintenance on backoffice systems (e.g. change of address, commissions, etc.);
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Manage relationship and processes with the departments providing static data sources e.g. KYC team, ETS team, on a professional and effective manner;
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Ensure proper authorization, audit trail, including approvals obtained before any data changes are made;
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Timely updates to clients after changes are effected;
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Ensure proper house-keeping, including managing dormant accounts.
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Responsible for ensuring efficient and accurate static data set-up and maintenance on backoffice systems (e.g. change of address, commissions, etc.);
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Operational set-up of customer-related accounts with counterparties
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Responsible for setting-up customer-related accounts, the relevant static data and maintain them on the books of other counterparties (where required);
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Ensure proper audit trail, including approvals obtained before any changes are made
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Responsible for setting-up customer-related accounts, the relevant static data and maintain them on the books of other counterparties (where required);
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Ensure timely responses to internal and external requests on static data queries and clarifications in accordance with established SOPs.
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Report generation and data updates
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Develop meaningful reporting metrices to measure and update management on KPIs.
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Develop insightful management information reports to provide analysis on key trends and patterns.
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Develop meaningful reporting metrices to measure and update management on KPIs.
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Annual review of policies and procedures managed by the team.
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Project-manage ongoing process improvements and any other ad-hoc projects, vis-à-vis existing processes, changes in KYC/regulatory environment, new business initiatives or product offerings, including UAT testing on systems.
Requirements
You should possess the following:
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A minimum of a Diploma in Finance, Business, Accountancy or equivalent;
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5-6 years related working experience
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Meticulous and resourceful;
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Process-oriented and strong believer of setting up “systems” to drive efficient processing;
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Strong sense of urgency and accountability;
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Able to uphold standards under strict timelines;
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Able to work independently under minimal supervision in accordance to established SOPs;
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Ability to read English and Chinese documents for account setup; ability to speak English is a requirement;
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Operations, static data maintenance and/or onboarding experience will be viewed favourably,
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