Singapore Job Openings
BUREAU VERITAS SINGAPORE PTE. LTD.
Scheduling Assistant
Singapore
FULL TIME
November 28, 2024
Consideration of planning to optimise the utilisation of full time auditors
-
Ensure that overall scheduling (recertification, surveillance, RFA and any special audits) is managed according to the scheduling KPIs
Minimise the cost of scheduling specialists and subcontractors when FTEs are available
Safeguard attrition rate by supporting recertification sales in pre-scheduling existing clients
Extract the key information in Tableau system for maintaining certification lists to be recertified (send reminders for recertification sales so no client is missed)
Participate in monitoring operation performance as per TQR
Ensure advanced scheduling for all certification audits and training based on KPI
Scheduling and coordinating the planning for key accounts client pertaining to operation needs and the coordination of required audits until the completion of the required assessments
Handling RFA requests from other BV counterparts worldwide for performance of audits locally and within the region if needed
Liaise with auditors (both FTE and Associates) for scheduled and planned audits
Confirmation of schedules with clients and monitoring support for recertification sales preventing attrition
Support technically in verifying the posted approved auditor's technical codes as basis for auditor assignments through Siebel
Optimisation and management of Siebel systems for scheduling and monitoring operations related performance
Coordinate with BV Certification commercial team to allocate auditors, manage the corporate schedules for large contracts and liaison to other BV counterparts
Support to RCL scheduling assurance of availability of file approvers accordingly
Ensure correct reflection of billable activities for correct invoicing
Monitoring of auditor utilisation
Reporting of achievement of KPIs set by TQR
Support the coordination of approvals of auditors competency and witness planning for accreditation requirements, 17021 requirements and other regulatory support requirement
Ensure the administrative support is provided when necessary
Maintain excellent relationship with customers and peers
- Any other duties deemed necessary and appointed by superior
- Diploma in any discipline
- Fresh graduates are welcome to apply
- Relevant of planning/scheduling experience in related industry will be an advantage
- Good proficiency in Microsoft Office
- A good team player and good communication skills
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