Singapore Job Openings

OCBC Bank

Remittance Processing- Payment & E-Banking Operations (contract)

FULL TIME

December 3, 2024

Remittance Processing- Payment & E-Banking Operations (contract) - (240001S8)

This is a contract role.
To work on shift basis, when required.
Job Functions
1. To repair/verify inward remittance transactions (MEPS, TT) within stipulated approved limits. Adhering to exceptions approval grid, if applicable.
2. To liaise with branches/business units on any discrepancy.
3. To ensure SLA is met at all times.
4. To ensure quick action/resolution in managing both internal and external customers’ queries, feedback and complaints.
5. To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
6. To participate in UAT/Projects as and when required.

Qualifications

Knowledge & Skills
1. Preferably at least 1 to 2 years of knowledge and experience in processing/transacting remittances like TT, MEPS etc
2. Conversant in SWIFT knowledge and provisions, regulations and other guidelines governing remittances.
3. Proficient in Microsoft Windows applications – Word, Excel & Power-point
4. Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
5. Resourceful and able to multi-task independently with confidence in time critical environment.

Personal Qualities
1. A self-motivated & pro-active person in managing operational efficiency and promote process improvements.
2. A risk-conscious person who ensures internal controls and procedures are complied with closely.
3. A meticulous and accurate person with an eye for details.
4. A confident, diplomatic and tactful person in problem resolution and decision making.
5. A passionate person with customer oriented mindset and firm believer of Quality discipline.

Primary Location: Singapore
Job: Payment & e-Banking
Organization: Payment Operations
Schedule: Contractual

Job Posting: 03-Dec-2024, 7:14:17 PM

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