THE HOLOGRAIL SG PTE. LTD.

Events Operations Executive

Singapore

FULL TIME

December 1, 2024

Job description
Company Overview: The Holograil is a leading Photo Booth company specializing in providing innovative and engaging photo experiences for various events and occasions. We pride ourselves on delivering high-quality services that leave a lasting impression on our clients and their guests.
Position Overview: As an Events Operations Executive, you will play a crucial role in ensuring the seamless execution of photo booth services at various events. You will be responsible for coordinating logistics, managing on-site operations, and providing excellent customer service to clients and event attendees.
Key Responsibilities:
  • Pre-Event Planning:
  • Collaborate with clients to understand their event requirements and expectations.
  • Coordinate logistics, including equipment setup, transportation, and venue coordination.
  • Create detailed event timelines and operational plans.
  • On-Site Operations:
  • Oversee the setup and breakdown of photo booth equipment at events.
  • Ensure all technical aspects of the photo booth are functioning correctly.
  • Manage a team of on-site staff, providing guidance and support.
  • Troubleshoot any technical issues that may arise during events.
  • Customer Service:
  • Interact with clients and event attendees to ensure a positive experience.
  • Address any concerns or issues promptly and professionally.
  • Provide assistance and guidance to individuals using the photo booth.
  • Quality Control:
  • Monitor the quality of photos and prints to ensure they meet company standards.
  • Conduct regular equipment checks and maintenance to prevent technical issues.
  • Documentation:
  • Maintain accurate records of event details, including setup and breakdown times, technical specifications, and client preferences.
  • Prepare post-event reports highlighting successes and areas for improvement.
  • Collaboration:
  • Work closely with the sales and marketing teams to promote photo booth services.
  • Collaborate with colleagues to continuously improve operational processes.
  • A valid Singapore Class 3 driving license is required for this role.
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