• Deliver deep consumer, category, country, channel, and competitive insights into global category, brand, and channel plans.
• Identify key growth drivers and innovation platforms to scale growth across brands, channels, and countries.
• Collaborate with Innovation teams to intersect consumer, market, and scientific/technological signals of change to fuel innovative ideas.

• Build and deliver a pipeline of priority insight projects addressing key need gaps.
• Ensure effective storytelling through debriefs and workshops to drive actionability.
• Drive the application of insights across both central and market teams.

• Support the ongoing qualitative capture of consumer and customer empathy insights for the advanced dairy portfolio.
• Share the heartbeat of consumers and customers with stakeholders to provide clarity on core customer jobs to be done.
• Collaborate with central and in-market teams to translate insights into prioritized customer improvement initiatives.

• Build strong relationships with Data & Analytics suppliers to ensure the relevance and evolution of key data products.
• Brief in new business dashboards and analytics application requirements.
• Influence support for building and scaling these initiatives with other teams.

• Prioritize and deliver ad-hoc insight support requests from central and local sales, marketing, and business development/innovation stakeholders.
• Leverage existing Fonterra tools and platforms to deliver efficient insights.

• Partner with Global Anlene and Anmum marketing teams to translate business objectives into audience/segment and portfolio marketing, innovation, and sales choices.
• Ensure advanced dairy portfolio initiatives are built on winning value propositions that address key customer tensions.
• Drive effective sales and marketing activation to outperform competitors.

• 
  Bachelor's degree, ideally in business, management, marketing, or human sciences.
• Minimum 10 years of experience in a large global food business, with experience managing a portfolio across Asian business units.
• Experience in both client-side and agency-side roles in a specialist insights capacity.
• Ability to facilitate insight generation/deployment workshops, building and deploying consumer/customer insight models and frameworks, and strategic plan building or innovation development.
• Proven ability to influence, manage, and facilitate a group of internal and external stakeholders.
• Compelling storytelling skills to drive insights to action.
• Qualitative and quantitative primary research design across various tools and methodologies.
• Expertise in managing multi-country projects and senior cross-functional stakeholder relationships.
• Strong commercial acumen, analytical, numeracy, communication, and presentation skills.
• People skills, including remote collaboration and effective stakeholder management.
• Local and international business acumen, with a deep understanding of Fonterra's strategy and market dynamics.