Singapore Job Openings
Hoya lens Singapore Pte ltd
Business Applications IT Executive
Toa Payoh New Town
FULL TIME
December 3, 2024
The following is a detailed, but not exhaustive, listing of the hands-on tasks you will undertake in the role:
IT Support
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Troubleshoot hardware and software issues
- Testing new technology
- Training end-users on hardware functionality and software programs.
- Coordinate with stakeholders and external vendors engaged in the project
- Develop and maintain detailed project plans
- Manage project deliverables in line with the project plan
- Record and manage project issues and escalate where necessary
- Resolve cross-functional issues at project level
- Manage project scope and change control and escalate issues where necessary
- Monitor project progress and performance and provide progress updates to all stake holders
- Manage project evaluation and dissemination activities
- Work closely with users to ensure project meets business needs
- Definition and management of the User Acceptance Testing program
- Identify user training needs, devise, and manage user training programs
- Assist and support in the maintenance of business applications and software
- Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
- Develop materials and training programs requirements for the applications and software
- Support both internal and external parties for solving trouble-related issues
- Conduct internal and external working and training as and when required
- Travel to external parties’ sites to provide training and application support
Education: Diploma in Information Technology
Experience: 1-2 years of experience in similar role
Other Skills
- A technical, logical thought process
- Problem-solving skills
- Communication skills
- Establish good working relationship with stakeholders
- Excellent organizational skill
Pay: $2,800.00 - $3,800.00 per month
Schedule:
- Monday to Friday
- Weekend availability
- IT: 1 year (Required)
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FULL TIME
December 3, 2024
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