Saudi Arabia Job Openings
Khayira Holding Company
Service Manager
Riyadh
FULL TIME
November 18, 2024
- Manage and supervise preventative maintenance, installations, breakdown repairs, and refurbishments of compressed air generating equipment, including rotary and centrifugal units, ensuring work is executed to high standards.
- Maintain professional communication with customers, office personnel, and coordinators to clarify job requirements, secure approvals, and ensure adherence to contractual obligations.
- Optimize travel and accommodation costs, coordinate timely procurement of parts, and ensure efficient workflow by promptly updating job statuses.
- Ensure accurate and timely completion of worksheets, timesheets, and reports, adhering to deadlines and aligning with company strategies and progress updates.
- Uphold Company's health and safety policies, addressing site-specific safety issues and reporting potential hazards promptly.
- Identify and communicate potential new business opportunities in services or sales through appropriate channels.
- Input relevant data into databases, address training needs and perform additional functional or administrative duties as delegated by management.
General Requirements:
- At least 10 years of proven expertise in servicing, maintaining, installing, and commissioning rotary and/or centrifugal air compressors.
- Excellent fluency in both written and spoken English is essential. Proficiency in the Arabic language is highly desirable.
- Must hold a valid driving license and demonstrate substantial competency in MS Office applications.
- Must be prepared and able to travel extensively across Saudi Arabia and beyond as operational needs arise.
Technical Mastery Requirements :
1. Knowledge of Air Compressors and Related Equipment
- Understanding different types of compressors: Rotary screw, centrifugal, reciprocating, and scroll compressors.
- Component knowledge: Compressors, air dryers, filters, piping systems, and accessories.
- System design and operation: Knowledge of compressed air systems, flow dynamics, pressure controls, and energy efficiency.
2. Maintenance and Repair Expertise
- Diagnosing and troubleshooting mechanical and electrical issues in compressors.
- Proficiency in preventive and corrective maintenance techniques.
- Familiarity with oil-lubricated and oil-free compressor technologies.
- Knowledge of system calibration, pressure adjustments, and flow optimization.
3. Electrical and Mechanical Skills
- Electrical systems: Ability to read and interpret electrical schematics, knowledge of motor controls, VFDs (Variable Frequency Drives), and PLCs (Programmable Logic Controllers).
- Mechanical systems: Expertise in bearings, seals, valves, and rotors, including their maintenance and repair.
4. Software and Diagnostic Tools
- Experience with diagnostic tools for monitoring and analyzing compressor performance.
- Proficiency in using CMMS (Computerized Maintenance Management Systems) for scheduling and tracking maintenance activities.
- Familiarity with SCADA (Supervisory Control and Data Acquisition) systems for monitoring compressor systems.
5. Standards and Regulations
- Knowledge of industry standards, such as ISO 8573 (Air Quality) and ISO 1217 (Performance Testing).
- Compliance with safety standards and certifications like OSHA or equivalent in the region.
- Understanding of environmental regulations related to compressed air systems.
6. Energy Efficiency and Optimization
- Identifying energy-saving opportunities within compressed air systems.
- Implementing and recommending solutions for reducing operating costs.
7. Project Management
- Planning and overseeing service schedules, installations, and system upgrades.
- Coordinating between teams for timely project delivery and customer satisfaction.
8. Customer Support and Training
- Technical consultation for clients on system upgrades, replacements, or installations.
- Providing training to customers or teams on efficient system use and maintenance.
9. Root Cause Analysis (RCA)
- Identifying the underlying causes of system failures or inefficiencies.
- Developing long-term solutions to prevent recurrence.
10. Technical Communication
- Creating detailed service reports and documentation.
- Effectively communicating complex technical issues to clients or team members.
People Management Skills required :
1. Team Leadership
- Supervising staff: Ensuring team members meet their performance and service delivery expectations.
- Coaching and mentoring: Providing guidance to improve skills and efficiency.
- Fostering collaboration: Encouraging teamwork and communication within and across departments.
2. Recruitment and Onboarding
- Participating in the hiring process to select qualified candidates.
- Ensuring proper training and onboarding for new hires to integrate them into the team effectively.
3. Performance Management
- Setting clear performance expectations aligned with KPIs and company goals.
- Conducting regular reviews and providing constructive feedback.
- Addressing underperformance and recognizing exceptional contributions.
4. Conflict Resolution
- Handling conflicts or disputes within the team professionally.
- Acting as a mediator to maintain harmony and resolve issues fairly.
5. Motivation and Engagement
- Inspiring the team to achieve targets and deliver excellent service.
- Organizing activities or rewards to keep employees motivated.
- Promoting a positive work culture that aligns with company values.
6. Workforce Planning
- Scheduling maintenance Jobs to ensure adequate coverage and workload balance.
- Managing absenteeism and ensuring optimal staffing levels.
7. Training and Development
- Identifying skill gaps and arranging relevant technical training programs.
- Encouraging professional growth and career advancement for team members.
8. Communication
- Acting as a bridge between upper management and the team.
- Keeping the team informed about company policies, updates, or changes.
9. Compliance and Policies
- Ensuring team members adhere to company policies, industry regulations, and safety standards.
- Addressing behavioral or disciplinary issues when necessary.
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