Job Description: Maintenance Field Engineer
Position: Maintenance Field EngineerLocation: Riyadh, Saudi ArabiaDepartment: MaintenanceEmployment Type: Full-Time
Role Overview:
VMCO Gulf is seeking a dynamic Maintenance Field Engineer to lead the installation, maintenance, and servicing of machines and equipment while driving revenue generation for the maintenance department. This role involves managing customer maintenance requests, supervising field technicians, overseeing spare parts inventory, and ensuring operational efficiency. The ideal candidate will have a strong engineering background and expertise in troubleshooting, repair, and business operations.
Key Responsibilities:Technical Operations

• Machine Installation & Servicing
• Oversee the installation and commissioning of machines at customer sites.
• Perform routine maintenance and repair services to ensure equipment reliability.
• Troubleshooting & Repairs
• Identify and resolve technical issues related to machines and equipment.
• Conduct root-cause analysis to address recurring issues effectively.
• Spare Parts Management
• Monitor and manage spare parts inventory to ensure availability for maintenance.
• Coordinate procurement of necessary parts and optimize inventory costs.
• Customer Support
• Manage customer maintenance requests and ensure timely resolutions.
• Build and maintain strong customer relationships through effective communication and support.

Revenue Generation

• Business Development for Maintenance
• Develop and implement strategies to drive revenue growth in the maintenance department.
• Identify and pursue opportunities to upsell and cross-sell maintenance services.
• Establish service contracts and maintenance agreements with clients.
• Financial Management
• Monitor departmental revenue and profitability targets.
• Prepare financial reports, analyze performance metrics, and recommend improvements.

Team Leadership

• Field Technicians Management
• Supervise and mentor field technicians to ensure high performance and customer satisfaction.
• Plan and optimize team schedules for efficient service delivery.
• Operational Management
• Develop maintenance schedules and ensure adherence to safety standards.
• Maintain comprehensive records of maintenance activities, revenue data, and customer interactions.

Requirements:

• Education: Bachelor’s Degree in Engineering (Mechanical, Electrical, or Mechatronics preferred).
• Experience: Minimum of 5 years in maintenance, installation, or field engineering roles, with exposure to revenue-driven operations.
• Technical Skills:
• Strong knowledge of machine basics, troubleshooting, and repair.
• Familiarity with mechanical, electrical, and electronic systems.
• Ability to develop and negotiate maintenance service contracts.
• Business Acumen:
• Experience in revenue generation, budgeting, and financial reporting.
• Ability to identify and capitalize on business opportunities within the maintenance domain.
• Management Skills:
• Proven ability to lead teams and manage spare parts inventory.
• Excellent organizational and operational planning skills.
• Soft Skills:
• Strong problem-solving and analytical abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Language Proficiency: Fluency in English (Arabic is an advantage).
• Location: Based in Riyadh, with a willingness to travel as required.

Job Type: Full-time
Pay: ﷼4,500.00 - ﷼5,500.00 per month
Education:

• Bachelor's (Preferred)

Language:

• Arabic (Required)

Application Deadline: 08/12/2024