Portugal Job Openings
Cross Borders Talents
Quality Analyst German speakers Santos
Lisbon
FULL TIME
November 27, 2024
Location: Office-Based (with relocation support for candidates moving to Portugal)
We are looking for talented Quality Analysts to join our team and support a leading Video Streaming Platform project. If you have a keen eye for detail and QA experience, this is your chance to make an impact in a fast-paced, dynamic environment.
Key Responsibilities:
- Ensure Customer Support operations comply with company standards.
- Create and analyze performance reports.
- Assist management in identifying and addressing areas for improvement.
- QA experience (junior or senior profiles).
- Excellent communication (verbal and written) and interpersonal skills.
- Proficiency in German C2 level or higher and English (B2 level or higher).
- Availability to work in shifts and weekends.
- Annual Base Salary: From €17,000*
- Language Premium Bonus: €315/year
- Meal Allowance: €7.63/workday (paid via meal card, net amount)
- Transportation Bonus: €720/year
- Yearly Target Bonus: 5% of the yearly gross base salary
- Other Benefits: Health & Life Insurance (including Family Plan for spouse and children)
- Assistance with obtaining NIF and NISS.
- Help finding accommodation tailored to your needs.
- Relocation bonus of €2,000 (gross), paid with the first payroll cycle.
- Training Contract: 1 month
- Fixed-Term Contract (FTC): 1 year with a 30-day probation period
- Initial Screening
- Written Language Assessment (WLA)
- Operations Round (Ops Round)
- Online Assessment (OLA)
- HR Interview
Job Type: Full-time
Pay: From 18,000.00€ per month
Application Question(s):
- Do you live in Lisbon?
- Do you have a EU passport or Portuguese residence card?
- Quality analysis: 1 year (Required)
- German (Required)
- English (Required)
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