• Perform quality checks on completed analyst/senior analyst files
• Provide coaching/feedback to analysts on both individual cases & wider process challenges/ changes
• Act as an escalation point for project – providing clear and concise guidance in line with agreed project policies/procedures
• Provide KYC SME guidance to Analysts / Senior Analysts
• Identify / escalate process gaps / issues and work with QC/Process team to rectify
• Within QC team, act as a decision maker in reviewing Quality Control process/policy for remediation
• Establish and maintain excellent working relationships with stakeholders at all levels

Requirements:

• Educated to Degree Level
• Minimum of 3 years’ experience of working within a KYC/AML environment
• Minimum of 1 years’ experience within Quality Control
• Relevant financial service experience, ideally within risk, compliance or financial crime.
• Knowledge or experience of working with commercial or investment banking is desirable
• Ability to research, making use of the Internet and on-line systems
• Knowledge of the regulatory environment is highly desirable
• Excellent written and verbal communication skills
• Own legal authorization to work in Portugal
• Native/Fluency in Portuguese (C2 minimum) in Portugal and Fluency in English (B2 minimum)
• Drive, Determination and Passion to succeed
• Strong Attention to detail & an analytical insight
• Detail oriented, with the ability to work independently and multi-task effectively
• Time management, and ability to prioritize and work effectively to tight deadlines.