Your responsibilities

• Working closely with customers to understand their requirements, helping to align our product to the customer’s use cases and needs
• Collaborate on creating compelling demos of the capabilities of our software
• Provide feedback to the CELUS product team to strengthen the features and value of our product
• Ensuring that the company’s product can deliver on the customer’s requirements
• Develop and deliver customer onboarding programs, including training sessions and workshops, to ensure successful product adoption and user satisfaction
• Create and maintain knowledge-based content such as tutorials, FAQs, and documentation to support customers and enhance their user experience

Your profile

• Degree in Electrical Engineering field or similar
• At least 2 - 4 years of previous experience with technical products in the electronics industry
• Previous experience in Customer Success roles
• Expert in hardware engineering processes
• Experience with CAD tools for electronics engineering (e.g. Siemens PADS, Altium Designer, Ki Cad)
• Good analytical skills on electronic schematics and boards
• Good communication, presentation, and collaboration skills
• A passion for engaging customers doing demos, technical workshops, seminars, presentations
• Agile-mindset and solution driven way of thinking
• Fluent written and spoken English

About us