Philippines Job Openings
Sapient Philippines Hub
Up to 28k Pay - Telco Account - One-Day Hiring Process
Pasay
FULL TIME
November 28, 2024
Position Overview:
This position is responsible for managing customer accounts, providing support, and addressing inquiries related to telecommunication services.
Job Responsibilities:
- Diagnose, troubleshoot, and resolve customer issues efficiently. Escalate complex cases to the appropriate department if necessary while ensuring customer satisfaction.
- Identify opportunities to retain customers by providing alternative solutions, offering promotions, or suggesting service upgrades that meet their needs.
- Adhere to all regulatory and company guidelines regarding customer privacy, data protection, and compliance standards.
- Salary of Up to 28k
- 30k Sign-on Bonus
- Day shift, Night shift, and Graveyard shift
- Voice and Non-voice accounts are available
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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