Responsibilities

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Assists with new-hire orientations.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Distributes all benefits enrollment materials and determines eligibility.
• Enrolls employees with carriers and process life status changes.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
• Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
• Assists with the open enrollment process.
• Administers the tuition reimbursement program.
• Provides necessary reports for allocation/billing charges.
• Collaborating and communicating with employees to understand their concerns.
• Counseling and providing guidance and support to the employees and resolving their issues.
• Understanding and knowing the company’s benefits and compensation programs and packages.
• Investigating and identifying the root cause of issues and misunderstandings within various departments.
• Obtaining and maintaining employee details and keeping the database up to date.
• Observing and tracking employee's performances at regular intervals.
• Keeping an up-to-date record of promotions and benefits given to the employees.
• Organizing and attending employee training sessions.
• Assisting with the HR department's recruitment efforts in hiring new employees.
• Designing induction and orientation programs for new hires.
• Assisting with termination decisions and attending and recording exit interviews and taking on board feedback.
• Performing background checks for new hires were required.
• Assisting with the organization of physical exams of employees where required.
• Aiding communication between management and employees and resolving issues.
• Ensuring the company’s policies are kept up to date and in line with industry best practices.
• Discuss issues, concerns, and relations matters with senior management personnel.
• Attending conferences and events as an employee liaison to keep up to date with current trends and possible improvements.

Requirements

• Bachelor’s degree or above in Human Resources, or a related field, or equivalent work experience and education
• Demonstrated work experience as an Employee Relations Specialist, or a similar role
• In-depth understanding of employee policies and laws
• Ability to multitask and effectively prioritize own workload
• Outstanding communication skills both written and verbal, with excellent interpersonal skills and the ability to converse with various types of people from multiple backgrounds and cultures
• Good listening and counseling abilities
• Proficiency in MS Office Tools such as Excel, Word, Outlook, and Power Point
• Outstanding negotiation skills and influencing skills
• A good listening ear
• A strong eye for details and accuracy
• Well-developed critical thinking and decision-making skills along with excellent problem-solving abilities
• Ability to lead, delegate effectively and motivate a team
• Sound approach and understanding of the importance to maintain sensitive and confidential information

Job Type: Full-time
Pay: Php14,000.00 - Php16,000.00 per month
Benefits:

• Paid training

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Supplemental Pay:

• 13th month salary