We are looking for a dynamic leader who is passionate about education and operational excellence. This role is critical to setting up operational systems, driving business growth, handling team and ensuring a seamless student experience.
KEY RESPONSIBILITIES:

• Establish and implement operational systems and business processes for the Philippines branch.
• Provide visionary leadership to ensure the branch's success and growth.
• Conduct one-on-one counselling sessions with students, helping them navigate educational options and career pathways.
• Assist students in setting academic goals and creating personalized education plans.
• Engage with students and parents to address concerns, explain educational processes, and guide them through education tracks.
• Conduct informational sessions to improve understanding of the Australian education system and available opportunities.
• Guide students through application processes for institutions, scholarships, and academic programs, offering constructive feedback.
• Identify gaps in team operations and implement solutions to ensure customer satisfaction and retention.
• Lead the team to deliver excellent service, creating a positive and supportive environment for students and parents.
• Execute B2C and B2B strategies developed by regional head to enhance profitability.
• Collaborate with the Marketing Team to create and implement effective sales and marketing plans.
• Plan and organize events such as seminars, promotions, and outreach activities to boost the branch's visibility.
• Act as the primary point of contact for clients in the Philippines, addressing queries and resolving issues.
• Build and maintain strong relationships with clients, educational institutions, and other stakeholders
• Maintain accurate records of student interactions, counselling sessions, and progress using a CRM system.
• Generate reports on student outcomes and operational trends for informed decision-making.
• Prepare and manage the branch budget, ensuring financial sustainability and resource optimization.
• Responsible for meeting branch targets.
• Ensure compliance with local regulations and industry standards in educational counselling.
• Collaborate with internal teams to ensure seamless operations and provide regular updates.
• Prepare and submit required reports and documentation

QUALIFICATIONS:

• Bachelor's degree in business administration, Education Management, or a related field.
• Proven leadership experience in education consultancy, student counselling, or a similar industry.
• With experience of same industry of 3-4 years.

BENEFITS:

• Remuneration commensurate with experience
• Health Insurance
• Leave benefits
• Travel Allowance after 3 months

Job Type: Temporary
Contract length: 12 months
Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• How many years' experience do you have as a Head of Branch?
• How many years' experience do you have as a relationship manager?
• How many years of people management experience do you have?
• How many years' experience do you have as an Education Consultant?
• How many years' experience do you have as a Sales Role?
• How much notice are you required to give your current employer?

Expected Start Date: 12/09/2024