JOB TITLE: Client Support Specialist II
Location: Panama City Beach, FL
Build your future at Minto!
Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.
Your offer will include:

• Competitive salary
• Annual bonus + benefits + 401K matching plan + 3 weeks’ vacation
• Tuition reimbursement and professional development
• Employee recognition platform – Be rewarded by your colleagues for your contributions!
• Many exciting career opportunities

In this role, you will:

• Provide timely computer and telephony IT Support to all Minto employees, both local and geographically dispersed
• Deploy (and remove) computing and telephony equipment to new users and new sites
• Provision and support end user mobile devices
• Work with 3 rd party service providers, as needed, to provide on-site user support, troubleshooting and deployments
• Maintain and administer Active Directory
• Assist with network infrastructure troubleshooting and maintenance
• Troubleshoot and resolve end user mail flow issues
• Support end user anti-virus and other cyber security software and tools
• Assist in software releases and roll-outs according to Change Management best practices
• Asset management of all IT hardware and software
• Perform hands-on fixes at the end user level, including installing and upgrading software, installing hardware and configuring systems and applications.
• On-Call afterhours rotation.

We would like you to have:

• Experience with desktop and server operating systems, including Windows 10, Windows 11
• Experience with thin client technologies such as Citrix Xen Desktop
• Experience with mobile technology including i Phone, i Pad and Android
• Experience with Active Directory
• Experience with Exchange and spam filtering
• Experience with computer hardware, software
• Experience with switches, firewalls, wi-fi access points and cabling
• Experience with anti-virus and cyber security software and tools
• Experience with multi-function printers