Nigeria Job Openings
Outsource Nigeria
Telesales / Customer Service Representative
Lagos
FULL TIME
November 20, 2024
- Manage large amounts of incoming and outgoing phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
N100,000 Monthly.
Method of Application
Interested and qualified candidates should send their CVs to: jobs@outsourcenigeria.com using the Job Position as the subject of the mail.
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